Lucia Erquicia
@luciaerquicia
Multilingual administrative professional with experience in back office, data entry, customer support and operations.
ItalyWhat I'm looking for
I'm currently supporting daily ticketing, bookings, payments, customer data, emails, and operational schedules at an Adventure Park in Italy.
Across ticketing roles at an Adventure Park and Ski Resort, I've handled reservations, ski passes, cash and electronic payments, reconciliations, records, and customer enquiries in busy environments.
As a Wine Bar Manager in Melbourne, I coordinated bookings, staff schedules, orders, inventory, suppliers, cash flow, and end-of-day reconciliation. I also supported wine tourism in Argentina through visitor bookings, tastings, events, direct sales, and international customer service.
I'm comfortable working independently with Microsoft Office, Google Workspace, CRM platforms, POS systems, booking tools, data entry, and digital document management. I bring native Spanish, C1 English, and B2 Italian to remote administration, back-office, customer support, sales support, and operations work.
Experience
Work history, roles, and key accomplishments
Administrative & Back Office Assistant
Adventure Park
Jan 2025 - Present (1 year 8 months)
Manage daily ticketing and payment operations, handle customer bookings and enquiries, and provide administrative support.
Education
Degrees, certifications, and relevant coursework
Universidad de Mendoza
Bachelor's Degree, Tourism and Hospitality Management
Bachelor's degree in Tourism and Hospitality Management from Universidad de Mendoza.
Tech stack
Software and tools used professionally
Availability
Location
ItalyAuthorized to work in
Job categories
Skills
Interested in hiring Lucia?
You can contact Lucia and 90k+ other talented remote workers on Himalayas.
Message LuciaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
