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Lucas Quaresma

@lucasquaresma

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Process engineering analyst with expertise in project management and optimization.

Brazil

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What I'm looking for

I am looking for a dynamic role that fosters growth, innovation, and collaboration.

I am a dedicated Process Engineering Analyst at Itaú Unibanco, where I have successfully contributed to projects that significantly reduced customer fraud incidents and improved operational efficiencies. My experience includes leading system migration projects, conducting process mapping, and utilizing lean principles to optimize workflows. I take pride in my ability to create impactful reports and facilitate project ceremonies that prioritize critical issues.

As a Partner and Owner of Nix Cross, I manage various aspects of the business, including cash flow, production processes, and marketing strategies. My entrepreneurial spirit drives me to innovate and develop products based on thorough market research. I am passionate about leveraging my skills in negotiation and sales to enhance business performance and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Process Engineering Analyst

Current

Itaú Unibanco

Jul 2022 - Present (2 years 10 months)

As a Process Engineering Analyst, I led projects that reduced customer fraud incidents and improved system migration processes. I facilitated prioritization ceremonies for project sprints and contributed to a Green Belt certification project, achieving significant reductions in operational issues. My role involved comprehensive process mapping and optimization using lean principles.

Process Mapping Project Management Agile Methodology Reporting Data Analysis Green Belt Certification

Partner and Owner

Nix Cross

Oct 2022 - Oct 2023 (1 year)

As a Partner and Owner, I managed cash flow and production processes while overseeing marketing strategies for e-commerce. I was responsible for product development through market research and managed purchasing and inventory control, enhancing negotiation and sales skills.

Cash Flow Management Product Development Market Research Negotiation Quality Control Marketing Strategies Sales Management

Junior Relationship Analyst - Corporate Clients

Itaú Unibanco

Jan 2021 - Jul 2022 (1 year 6 months)

In this role, I utilized agile methodologies for project management within business squads, focusing on process mapping and sprint execution for project deliveries. I was responsible for implementing KPIs to measure project success.

Agile Methodology Project Management Process Mapping KPIs Team Collaboration Business Analysis

Junior Relationship Analyst - Individual Clients

Itaú Unibanco

Jan 2019 - Jan 2021 (2 years)

As a Junior Relationship Analyst, I provided customer service and participated in projects that improved client productivity. I was involved in process mapping, KPI implementation, and Lean Six Sigma initiatives, contributing to enhanced operational efficiency.