At BNP Paribas, I reconcile D-1 trades, positions, and cash balances between middle offices and clearing brokers. I investigate discrepancies, agree corrections with contacts, and track unresolved breaks through to closure.
Previously, as a Back Office Cash Account Manager Officer at BNP Paribas, I validated client instructions and handled failed transactions, claims, post-trade adjustments, and fund returns. I also built Excel/VBA tools that saved the team about 1 hour per week.
Earlier, I managed floor operations at MADPIZZA Alvalade and worked as Cabin Crew at Emirates Airlines, where I delivered customer service and followed safety protocols. These roles gave me experience working with customers and teams in busy, safety-conscious settings.

