Lucía Lucesoli
@lucalucesoli
Systems analyst with hands-on experience in incident management and technical solution design.
What I'm looking for
I am a proactive systems analyst with experience in incident and problem management, end-to-end feature testing, and technical solution design. I collaborate across functions, guide and mentor engineers, and have implemented frameworks and integrations using technologies like Dependency Injection, Entity Framework, REST APIs, Salesforce, and AEM.
I bring strong communication, teamwork and problem-solving skills, and a background that spans expert roles at Medallia, CQ5/AEM work, and administrative/operations experience. I am continuing my formal education in Systems Analysis while growing my technical and leadership capabilities.
Experience
Work history, roles, and key accomplishments
Owned incident and problem management, led zero-maintenance implementations and functional/operational debt remediation, and coordinated end-to-end feature design and testing to improve product reliability.
CQ5 / AEM Specialist
Quantum
Sep 2015 - Jan 2021 (5 years 4 months)
Coordinated implementation and navigation features in CQ5/AEM, managed cross-team QA and client communication, and led meetings to deliver multilingual implementations.
Administrative Assistant
Lapasoft S.R.L
Apr 2014 - Jun 2015 (1 year 2 months)
Managed reception, correspondence, petty cash and supplier payments, and performed general administrative tasks to support operations.
Education
Degrees, certifications, and relevant coursework
Instituto Universitario ORT Argentina
Degree: Systems Analysis, Systems Analysis
Currently studying Systems Analysis at ORT Argentina, focusing on software and systems fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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