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Lucía Lucesoli

@lucalucesoli

Systems analyst with hands-on experience in incident management and technical solution design.

Argentina
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What I'm looking for

I am looking for technical roles where I can design solutions, lead incident/problem management, mentor engineers, and continue growing in systems analysis.

I am a proactive systems analyst with experience in incident and problem management, end-to-end feature testing, and technical solution design. I collaborate across functions, guide and mentor engineers, and have implemented frameworks and integrations using technologies like Dependency Injection, Entity Framework, REST APIs, Salesforce, and AEM.

I bring strong communication, teamwork and problem-solving skills, and a background that spans expert roles at Medallia, CQ5/AEM work, and administrative/operations experience. I am continuing my formal education in Systems Analysis while growing my technical and leadership capabilities.

Experience

Work history, roles, and key accomplishments

QU

CQ5 / AEM Specialist

Quantum

Sep 2015 - Jan 2021 (5 years 4 months)

Coordinated implementation and navigation features in CQ5/AEM, managed cross-team QA and client communication, and led meetings to deliver multilingual implementations.

LS

Administrative Assistant

Lapasoft S.R.L

Apr 2014 - Jun 2015 (1 year 2 months)

Managed reception, correspondence, petty cash and supplier payments, and performed general administrative tasks to support operations.

Education

Degrees, certifications, and relevant coursework

Instituto Universitario ORT Argentina logoIA

Instituto Universitario ORT Argentina

Degree: Systems Analysis, Systems Analysis

Currently studying Systems Analysis at ORT Argentina, focusing on software and systems fundamentals.

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Lucía Lucesoli - Systems Analyst - Medallia | Himalayas