Open to opportunities

Luana Gomes Manhani

@luanagomesmanhani

Message

Aspiring administration student focused on practical skill development.

Brazil

Message

What I'm looking for

I seek a dynamic work environment that fosters growth and learning opportunities.

My name is Luana Gomes Manhani, and I am currently pursuing a Bachelor's degree in Administration at Universidade Cidade de São Paulo. I am dedicated to developing practical skills and consolidating my knowledge through hands-on experiences. My commitment to continuous learning, professional ethics, and excellence in customer service drives me to contribute meaningfully to any workplace.

As a Jovem Aprendiz at Itaú Unibanco S.A., I have gained valuable experience in managing customer interactions and ensuring efficient service delivery. My role involves overseeing the distribution of bank cards, organizing customer queues, and facilitating transactions at ATMs. Additionally, I have honed my administrative skills through my previous position as an Assistant at Farmácias Nissei, where I supported daily operations and provided exceptional customer service.

Experience

Work history, roles, and key accomplishments

Current

Jovem Aprendiz

Current

Itaú Unibanco S.A

Jun 2024 - Present (1 year 2 months)

Monitored bank card inventory, managed distribution, and ensured efficient, error-free card delivery to clients. Organized customer queues for efficient service, prioritizing special needs or urgent situations.

Inventory Management Customer Service Document Management Data Entry

Assistente de Loja

Farmácias Nissei

Jan 2024 - Jun 2024 (5 months)

Supported daily administrative tasks, including stock control, document organization, and product reorder management. Assisted customers by providing product information, indications, and sales with a focus on service excellence.

Administrative Support Customer Service Sales Stock Management

Education

Degrees, certifications, and relevant coursework

Universidade Cidade de São Paulo - Unicid

Bacharelado, Administração

2024 -

Currently pursuing a Bachelor's degree in Administration, focusing on developing practical skills and consolidating knowledge. Committed to contributing significantly to the work environment with a focus on continuous learning, professional ethics, and service excellence.

ETEC Martin Luther King

Técnico, Marketing

2021 - 2022

Completed a technical degree in Marketing, gaining foundational knowledge in marketing principles and practices. This program provided essential skills for understanding market dynamics and consumer behavior.