LORI MARQUEZ

Swept, mopped, vacuumed, and polished multiple floor types while following daily cleaning schedules. Provided laundry, interior/exterior window cleaning, kitchen sanitizing, and other requested services to meet high cleanliness standards.

Maintained cleanliness of industrial areas by sweeping, scrubbing, and polishing floors. Operated equipment safely, cleared debris around entrances, and completed routine maintenance checks while supporting safe forklift operations.

Prepared shipment orders by picking, packing, and labeling merchandise while working safely around moving machinery. Performed inventory control, stocking, and counts, and operated forklifts and pallet jacks to move materials.

Led nightly shift transitions by coordinating with daytime supervisors and maintaining open communication across teams. Managed inventory supplies and directed routine cleaning tasks including carpet shampooing, floor scrubbing/waxing, and restroom sanitation.

Maintained organized accounting records and processed high-volume monthly invoices with consistent accuracy. Managed accounts payable/receivable and payroll, performed account reconciliations, and generated financial reports to support departmental decision-making.

Managed checkout operations and resolved escalated customer complaints to retain customer satisfaction. Supervised staff, coordinated breaks and shift changes, evaluated point-of-sale technology, and maintained clean, organized front-end operations.

Completed data entry tasks with high accuracy by following established procedures and verifying inputs against original documents. Scanned and organized records, maintained filing systems, and entered numerical data using a 10-key pad while using Microsoft Office tools.

Handled civil process duties and served court documents while supporting case management and evidence collection for legal proceedings. Diffused conflicts in high-stress situations and coordinated with multiple departments to support resource allocation.

Completed inventory clerk duties supporting Dollar Store operations. Maintained organized inventory handling to support timely store needs.

Worked as a call center operator supporting hospitals and doctor offices. Provided reliable communication and coordination in a high-volume environment.

Earned a High School Diploma at Waxahachie High School in 1994.