Lorena Gonzalez
@lorenagonzalez2
Systems engineer with manual and automated QA expertise across web, mobile, and APIs.
What I'm looking for
I’m a Systems engineer with experience in manual and automated QA, specializing in tools such as Postman, IntelliJ, Selenium, Serenity, Android Studio, and Charles Proxy. I work comfortably across service consumption, backend testing, and agile methodologies, with a strong focus on building reliable, documented test coverage.
In banking, e-commerce, and mobile application projects, I developed tests in BDD (Gherkin, Cucumber) and managed APIs with Postman. I follow SCRUM practices to participate in the design, development, and execution of test plans and test cases, while validating endpoints and responses.
I’ve handled debugging and troubleshooting by using device logs and developer tools, then verifying functionality across iOS and Android devices. I also worked with technologies such as Java and SQL, and I handled non-relational databases (NoSQL) within Amazon Web Services (AWS) environments to support testing and data integrity.
What sets me apart is my adaptability, critical thinking, and ease of teamwork. I enjoy collaborating closely with developers and product owners to report defects and ensure timely resolution, while continuously improving QA documentation and logistics around execution.
Experience
Work history, roles, and key accomplishments
Office Assistant
Olympus Maintenance of Utah
Jan 2024 - Jan 2025 (1 year)
Coordinated daily operations including landscaping, maintenance, and snow removal, while managing schedules, routes, and equipment planning. Drafted and reviewed operational documents and used Office 365 for collaborative documentation.
Housekeeper
We Clean Homes
Jan 2023 - Jan 2024 (1 year)
Provided residential and commercial cleaning and supported post-construction cleaning processes. Improved customer experience through direct client interaction and managed cleaning schedules by task type and priority.
Quality Assurance Engineer
Lulobank
Jan 2021 - Nov 2022 (1 year 10 months)
Performed web and mobile application testing under Agile SCRUM, including iOS and Android device testing to verify functionality and identify defects. Managed API service testing in Postman, executed test plan and case activities, and validated data using AWS NoSQL environments.
Quality Assurance Tester
Choucair Testing - Bank BBVA
Jul 2020 - Jun 2021 (11 months)
Created and maintained QA documentation aligned with Agile SCRUM practices and executed manual testing to validate business requirements. Conducted API testing in Postman and supported backend testing with database queries to ensure data integrity, collaborating with developers and product owners on defect resolution.
Telephone Sales Agent
Complarketing
Jan 2018 - Present (8 years 4 months)
Conducted customer research to identify leads and market opportunities in Latin America, presenting and demonstrating the company’s service portfolio to prospects. Managed and updated customer records in CRM systems and negotiated service rates and contract terms aligned to monthly sales objectives.
Office Manager - SAP
Productos Ramo
Jan 2017 - Present (9 years 4 months)
Supported mini-markets invoicing and used SAP for inventory and sales administration. Managed personnel-related documentation, equipment and stationery reservations, vehicle wash scheduling, and financial controls such as bill payments, petty cash disbursements, supplier creation, and bank deposits.
IT Support & TI Assistant
Citron Solutions
Jan 2016 - Present (10 years 4 months)
Installed and configured IT hardware and software, performed hardware diagnostics and repairs, and ensured stable network connectivity for end users. Provided technical support and user training, and executed daily data backups to support system security.
Education
Degrees, certifications, and relevant coursework
SENA (Servicio Nacional de Aprendizaje)
Technology in Information Systems Analysis and Development, Information Systems Analysis and Development
2015 - 2017
Completed Technology in Information Systems Analysis and Development at SENA from 2015 to 2017.
High School
High School Diploma
2015 -
Earned a High School Diploma in 2015 in Colombia.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Lorena?
You can contact Lorena and 90k+ other talented remote workers on Himalayas.
Message LorenaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
