Lorena Gallevo
@lorenagallevo
Experienced head teller and receptionist with strong customer service skills.
What I'm looking for
With over 8 years of experience in various roles, I have honed my skills in customer service, cash handling, and team leadership. My journey began as a Loans Assistant, where I efficiently processed loan applications and managed client relationships. This foundational experience paved the way for my subsequent roles in foreign exchange and customer service.
At Al Muzaini Company, I excelled as a Head Teller, leading a team to deliver exceptional service while ensuring compliance with security protocols. My ability to monitor cash flow and manage inventory effectively contributed to the branch's success. I am now seeking a challenging role in a growth-focused company where I can leverage my skills and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Cashier Supervisor
Laus Group of Companies (FORD)
Mar 2025 - Present (7 months)
Compiles and submits daily sales and cash flow reports with accuracy and timeliness. Monitors inventory levels and coordinates stock replenishment to maintain optimal supply.
Teller
Wall Street Exchange
Aug 2023 - Feb 2024 (6 months)
Processed foreign currency transactions including buying, selling, and exchanging. Verified and authenticated currency notes to detect counterfeit bills.
Receptionist
Royal Animal Hospital
Apr 2023 - Aug 2023 (4 months)
Greeted and directed visitors, answered phone calls, and provided information. Managed mail, deliveries, and office security while handling client payments and maintaining billing.
Head Teller
Al Muzaini Company
Jun 2021 - Mar 2023 (1 year 9 months)
Led, trained, and mentored a team of foreign exchange tellers to deliver exceptional customer service and achieve performance targets. Monitored daily teller activities, ensuring adherence to policies, procedures, and security protocols.
Teller
Al Muzaini Foreign Exchange Company
Jan 2020 - May 2021 (1 year 4 months)
Handled foreign currency transactions, including the buying, selling, and exchanging of currencies. Verified and authenticated foreign currency notes to identify counterfeit bills.
Business Client Relation Assistant II
Cebuana Lhuillier
Aug 2018 - Aug 2019 (1 year)
Assessed client documents and encoded client information. Handled cashiering and internal/external marketing of sales.
Loans Assistant
Philippine Resources Savings Bank
Jul 2016 - Jul 2018 (2 years)
Assessed documents, computed, and released loans. Processed loan applications efficiently.
Education
Degrees, certifications, and relevant coursework
Isabela State University
Bachelor of Arts, English
Completed a Bachelor of Arts degree with a major in English. This program provided a strong foundation in language, literature, and critical analysis.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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