Open to opportunities

Lorelie Labrador

@lorelielabrador

Message

Detail-oriented administrative professional skilled in virtual executive support and marketing coordination.

Philippines

Message

What I'm looking for

I seek a role providing executive-level virtual support where I can apply admin, marketing, and project coordination skills in a collaborative, growth-focused team.

I am a proactive administrative professional with a strong background in administration, customer service, and marketing. I have led integrated offline and online sales strategies, managed client relationships, and consistently met ambitious performance targets while supporting leadership teams and maintaining confidentiality.

My technical proficiency spans Google Workspace, Notion, Asana, systeme.io, Microsoft Copilot, Canva, CapCut, and major social platforms. I combine project coordination, content creation, and data-driven decision making to improve processes, boost engagement, and deliver measurable results for organizations.

Experience

Work history, roles, and key accomplishments

Marketing & Sales Manager

JPN Carfix N Trading

Feb 2020 - Jul 2025 (5 years 5 months)

Developed and executed integrated offline and online marketing and sales strategies that achieved 120% of annual sales targets and increased repeat business by 35% through client relationship management and performance optimization.

Social Media Marketing Content Strategy Client Relationship Management Sales Strategy Google Workspace Canva Asana

Hotel Stewardess

Carnival Cruise Line

Jan 2018 - Feb 2020 (2 years 1 month)

Maintained cleanliness and safety of guest areas and cabins, contributing to a 4.6/5 guest satisfaction rating and selected for supervisory training prior to COVID-19 disruptions.

Safety Compliance Guest Relations Quality Control Customer Service Teamwork Communication

Online Entrepreneur

Self Employed

Jan 2014 - Jan 2018 (4 years)

Managed end-to-end e-commerce operations and social media sales, growing customer base by 60% and monthly revenue by 40% through targeted engagement and inventory management.

E Commerce Operations Inventory Management Customer Acquisition Content Creation Facebook Instagram Data Analysis Canva

Volunteer Support Worker

HILT Support Ltd.

Sep 2009 - Aug 2010 (11 months)

Supported individuals with learning disabilities in community activities and decision-making, enabling 80% of participants to make more autonomous daily choices and establishing a peer support network.

Disability Support Community Outreach Advocacy Communication Collaboration

Customer Service Representative

Concentrix

Feb 2007 - Dec 2007 (10 months)

Handled 50+ daily telecom customer interactions for billing and technical issues, resolving 92% of cases within service timelines and reducing escalations by 15% while maintaining 100% compliance audit results.

Customer Support Troubleshooting Billing CRM