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Lisbeth Gonzalez de Kong

@lisbethgonzalezdekon

I’m a trust and markets operations professional focused on accuracy, compliance, and client service.

Trinidad and Tobago
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What I'm looking for

I’m looking for a role where I can own trust/capital markets operations—processing, reconciliations, and corporate actions with strict compliance and strong stakeholder service—while growing into higher-responsibility oversight and process improvement.

I’m a trust and markets operations professional who combines strong reconciliations with registrar/depository expertise to keep corporate actions, client updates, and settlement workflows running accurately. I’m known for careful documentation, confidentiality, and reliable execution across multiple stakeholder groups.

In my recent roles, I executed transactions on DEPEND (shares deposits/withdrawals, inter CSD transfers, dematerialization validation, and documentation checks) and monitored trade settlements. As a Corporate Action Officer – Payments, I supported corporate action events for assigned registrar companies, ensured timely processing, and updated the DEPEND depository system with new or amended client information.

As a RBC Trust Officer, I managed a portfolio of clients across RBC Trust service lines, acted as first line of contact between trustee and external stakeholders, and supported monthly pensioner payroll processing. I also handled requests from pension plan sponsor companies and bondholders according to constituting documents, completed annual trustee reports and accounts reviews, and responded to audit confirmations and information requests.

Before that, I strengthened my operations and finance foundation through senior cash operations and trading work—processing custodian transactions and calculating daily NAVs using Bloomberg and loading prices/exchange rates into CAMRA. I also bring accounting depth from daily balancing, bank reconciliation, and VAT/accounting support roles, plus targeted AML/CFT and project management training to reinforce compliance-minded decision-making.

Experience

Work history, roles, and key accomplishments

GL

Sales Representative

Guardian Life of the Caribbean Ltd

Nov 2025 - Apr 2026 (5 months)

Prospected and recommended long-term insurance products to clients based on needs assessments. Passed the TTII Long-Term Insurance State Licensing Examination dated April 14, 2026.

TL

Operational Representative

Trinidad & Tobago Central Depository Ltd

May 2025 - Sep 2025 (4 months)

Executed DEPEND depository transactions including shares deposits/withdrawals, inter-CSD transfers, and dematerialization by validating documentation and coordinating with brokers, participants, and stakeholders. Monitored trade settlements on the DEPEND system and ensured compliance with applicable procedures and regulations.

TL

Corporate Action Officer

Trinidad & Tobago Central Depository Ltd

Jan 2025 - May 2025 (4 months)

Completed corporate action events for the assigned Registrar Companies, supporting registration services at Annual General Meetings. Updated DEPEND client information, reissued payments to shareholders, issued audit/estates confirmations of holdings, and ensured strict confidentiality and regulatory compliance.

RL

Trust Officer

RBC Trust (Trinidad and Tobago) Ltd

Jul 2022 - Aug 2024 (2 years 1 month)

Managed a portfolio of clients across RBC Trust service lines and acted as the first point of contact between the trustee and external stakeholders. Processed monthly pensioner payrolls, ensured requests were executed per constituting documents, managed corporate facilities under trusteeship, billed service fees, and supported audit confirmations and annual trustee reporting.

RL

Senior Cash Operations

RBC Investment Management (Caribbean) Ltd

Apr 2021 - Jul 2022 (1 year 3 months)

Executed custodian functions for assets under management, ensuring accurate processing of trades, interest, dividends, and corporate actions. Calculated and distributed daily NAVs by downloading FX rates and asset prices from Bloomberg and loading them into CAMRA, and verified transaction entries posted to CAMRA.

RL

Senior Accounts Clerk

RBC Investment Management (Caribbean) Ltd

Dec 2017 - Apr 2021 (3 years 4 months)

Balanced CAMRA (GL postings) daily and performed daily bank reconciliations for TTD and USD trust, mutual funds, and investment management accounts. Updated USD cash balances reports, supported account setups, reconciled monthly pension payrolls against CAMRA, resolved reconciliation discrepancies, and supported quarterly bank reconciliation audits.

UI

Tutor - Basic Spanish

University of the West Indies

Jan 2017 - Apr 2019 (2 years 3 months)

Delivered specialist Spanish training for business professionals and tutored Level 1a Basic Spanish. Supported learners through structured language instruction in an off-site format.

Actavo logoAC

Finance Administrator

Actavo

Nov 2014 - Sep 2015 (10 months)

Supported the Finance Manager in setting up and managing day-to-day finance functions for the Digicel telecommunications contract. Assisted with the transition from project operations to business-as-usual and trained on Microsoft Dynamics AX, including purchase order processing, accounts payable, VAT returns, and statutory payroll tax preparation.

GI

Marketing and New Business Officer

Global Materials Inc

Feb 2014 - Nov 2014 (9 months)

Conducted market research on aggregates and other construction materials in Venezuela. Liaised with business brokers, translated and proofread business documents (English/Spanish), and completed training on shipping procedures and aggregates’ lightering operations at the port.

HS-MDT Limited logoHL

Senior Administrative Assistant

HS-MDT Limited

Sep 2011 - Jan 2014 (2 years 4 months)

Served as the liaison between internal and external stakeholders and provided logistics support to senior leadership, including drafting/proofreading and translating business proposals and correspondence. Managed administrative and accounting support including QuickBooks postings, VAT returns, payroll supervision, statutory remittances, and accounts payable/reconciliation activities.

Estates & Management logoEM

Administrator (Sublet Dept)

Estates & Management

May 2010 - Jul 2010 (2 months)

Maintained and updated the in-house QUBE database in line with tenant and solicitor correspondence. Handled tenant queries, processed high volumes of post and payments into the database, and reviewed information from leases and the Land Registry.

HS-MDT Limited logoHL

Senior Administrative Assistant

HS-MDT Limited

Oct 2005 - Feb 2009 (3 years 4 months)

Coordinated internal and external stakeholders across site, contractors, attorneys, bankers, accountants, insurance brokers, and government agencies. Posted transactions to QuickBooks, prepared VAT returns, supervised payroll for weekly/fortnightly staff including statutory remittances, managed accounts payable and reconciliations, and supported recruitment of administrative staff.

Education

Degrees, certifications, and relevant coursework

Anglia Ruskin University logoAU

Anglia Ruskin University

Master of Business Administration, Business Administration

2016 - 2017

Completed a Master of Business Administration (Project Management specialism) at Anglia Ruskin University (via SAM Caribbean Limited) from 2016 to 2017.

Universidad Santa María logoUM

Universidad Santa María

Bachelor of Science, Business Administration

1996 - 2001

Earned a Bachelor of Science in Business Administration at Universidad Santa María in Venezuela from 1996 to 2001.

Tech stack

Software and tools used professionally

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