Lisa Ho

I am a results-driven professional with over 10 years of experience in customer engagement, team leadership, and data-driven decision-making. My career has been marked by a commitment to resolving complex issues and driving operational efficiencies, which has fostered strong customer relationships. Currently, I serve as a Staff Pharmacist at Walmart in Edmonton, where I manage daily patient inquiries and process a high volume of prescriptions, demonstrating my strong organizational and time-management skills.

Throughout my career, I have led initiatives that significantly improved service delivery and patient outcomes. For instance, I successfully rolled out the Walmart Pharmacy mobile application, increasing usage by 20%. My efforts in fostering a collaborative culture have driven customer loyalty, resulting in a 30% increase in prescription counts over four years. I am proud to have been recognized with the Rising Star Award for my exceptional service and problem-solving abilities in patient care.

In addition to my professional achievements, I am dedicated to community health initiatives, having championed vaccination programs that increased rates by 20% annually. I believe in the power of personalized care and have consistently exceeded clinical service targets, contributing to my pharmacy's top performance in the district.