Open to opportunities

Lisa Dillard

@lisadillard

Message

I lead crisis-informed family services, counseling, and adoption permanency support.

United States

Message

What I'm looking for

I'm looking to apply my clinical counseling, crisis response, case management, and family-support experience in a client-focused role that values sound judgment, collaboration, trauma-informed care, and meaningful resource coordination.

At Bethany Christian Services, I lead Safe Families for Children across five counties in the Greater Delaware Valley, directing intake, assessment, crisis response, safety planning, and case management for families facing acute stressors.

I also provided weekly individual counseling for clients navigating depression, anxiety, grief, trauma, adoption-related concerns, identity development, and life transitions. My clinical work includes psychosocial assessments, treatment planning, risk screening, documentation, and referrals to psychiatric and community resources.

Earlier, I coordinated adoption services at Pearl S. Buck International and managed adoption programs across foster care and kinship care offices at Children’s Choice. I’ve supported children and families through pre-placement, placement, finalization, and post-permanency services.

I bring EAP hotline consultation, telephonic crisis counseling, clinical supervision, volunteer training, and trauma-informed care to every role. I’m committed to calm, client-focused support that helps individuals and families identify needs, reduce risk, and connect with meaningful resources.

Experience

Work history, roles, and key accomplishments

Current

SafeFamiliesforChildrenProgramSupervisor

Current

Bethany Christian Services

Jan 2013 - Present (13 years 7 months)

Lead staff and volunteers in implementing Safe Families for Children across the Greater Delaware Valley. Direct intake, assessment, crisis response, safety planning, and case management services for families experiencing acute stressors.

Clinical Consultation Case Management Crisis Response Volunteer Management Documentation Program Coordination

Therapist

Bethany Christian Services

Jan 2022 - Dec 2024 (2 years 11 months)

Delivered weekly individual counseling to clients experiencing depression, anxiety, grief and loss, trauma, adoption-related concerns, identity development, and life transitions. Conducted psychosocial assessments, treatment planning, risk screening, clinical documentation, and ongoing evaluation of client needs.

Clinical Counseling Psychosocial Screening Treatment Planning Clinical Documentation Referral Coordination Clinical Consultation

ContractAdoptionCoordinator

Pearl S. Buck International

Jan 2004 - Dec 2013 (9 years 11 months)

Coordinated adoption services, including pre-placement, post-placement, finalization, and post-adoption support. Developed adoptive family profiles, child profiles, supervisory reports, and post-permanency assessments.

Case Management Documentation Event Planning

EAPConsultantandTrainer

Ceridian

Jan 2004 - Dec 2008 (4 years 11 months)

Conducted telephonic intake, assessment, referral, consultation, and crisis counseling through a 24/7 EAP hotline for members of the United States Armed Forces, their family members, and commercial clients. Provided in-the-moment support to callers experiencing behavioral health, relational, occupational, family, and situational stressors.

Telephonic Assessments Crisis Counseling Referral Coordination Documentation Facilitation

Adoption Program Manager

Children’s Choice, Inc.

Jan 2003 - Dec 2004 (1 year 11 months)

Directed adoption program services across thirteen foster care and kinship care offices to support timely permanency for children. Coordinated and monitored intake, pre-placement, placement, finalization, and post-permanency services.

Program Management Adoption Services Supervision Training Coordination

AdoptionSocialWorker

Children’s Choice, Inc.

Jan 2001 - Dec 2003 (2 years 11 months)

Delivered pre-placement, placement, finalization, and post-permanency services to help children in the foster care system achieve permanency through adoption. Recruited prospective adoptive families for children with special needs and counseled families and children in preparation for adoption.

Adoption Services Case Management Recruitment Counseling Documentation

Services to Children in Their Own Homes (SCOH) Social Worker

Women’s Association for Women’s Alternatives (PathWays)

Jan 1999 - Dec 2001 (2 years 11 months)

Delivered court-ordered, intensive in-home case management services for at-risk families in Philadelphia. Assessed family needs, safety concerns, service barriers, and children’s medical, mental health, and educational needs to prevent foster care placement.

Case Management Assessments Documentation