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LINDSAY MARTHE ONAMBELE AMOUGOU

@lindsaymartheonambel

Health insurance operations and provider relations officer at AXA, supporting claims audits and the Centre Region 2A2S rollout.

Cameroon
Message

At AXA, I support medical claims verification, reimbursement processing, provider relations, authorizations, and claims compliance. I process approximately 26 medical insurance vouchers daily and handle 4–7 daily claim and coverage clarifications.

Since 2026, I’ve supported audits of 1,518 reimbursement files across 3 providers. In the files reviewed, I identified 873 unjustified claims valued at FCFA 17.3M from FCFA 34.7M reviewed.

I also led the Centre Region 2A2S rollout across 96 providers, coordinating 174 users and implementing the system for 71 providers. I use 2A2S, CIMASSUR, and ISOPAC to support provider operations.

I maintain accurate, confidential, audit-ready records and contribute to reporting and claims documentation. I’m currently developing my ICD-10-CM medical coding knowledge.

Experience

Work history, roles, and key accomplishments

AXA logoAX
Current

Health Insurance Operations / Medical Claims & Provider Relations Officer,

Mar 2020 - Present (6 years 7 months)

Health Insurance Claims & Provider Operations Specialist with 6+ years of experience at AXA Cameroon, supporting medical claims verification, reimbursement processing, provider relations, authorizations, documentation review, reporting and claims compliance. I process approximately 26 medical insurance vouchers daily and handle 4–7 daily claim/coverage clarifications. I use 2A2S, CIMASSUR and ISOP

National Social Insurance Funds logoNF

Human Resources Generalist

Jan 2019 - Jul 2019 (6 months)

Worked as Human Resources Generalist at National Social Insurance Funds.

Ministry of External Relations logoMR

Trainee International cooperation

Sep 2017 - Nov 2017 (2 months)

Worked as Trainee International cooperation at Ministry of External Relations.

Education

Degrees, certifications, and relevant coursework

IU

ICT University

Master of Business Administration - MBA, Business Administration and Management, General

2025 - 2026

IL

Institut supérieure des Sciences de l'Entreprise

certification professionel, Human Resources Management/Personnel Administration, General

2018 - 2019

professional intern in human resources department for six(6) months

UB

University of Buea

Bachelor of Science - BS, political science

2015 - 2018

GY

Government Bilingual High School Yaounde

GCE Advance level, Art/Art Studies, General

2013 - 2015

Tech stack

Software and tools used professionally

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