Linda Mwende

Worked on English transcription projects, converting audio recordings into written text while following strict guidelines for accuracy, formatting, and quality. Proofread transcripts to correct errors before submission.

Annotated images, videos, and text datasets according to detailed project guidelines, maintaining high accuracy and consistency to support machine learning and AI model development.

Supported inventory control procedures, monitored stock levels, conducted stock counts, and coordinated with procurement and sales teams to ensure inventory availability met business requirements.

Performed image classification, content verification, and data labeling tasks, ensuring accuracy and consistency of datasets used for AI training. Completed geotagging and mapping assignments to verify location information.

Contacted customers by phone and email to discuss outstanding payments and negotiate repayment arrangements, achieving collection targets while maintaining professional customer relationships.

Negotiated payment plans and settlements with customers, provided professional customer service, and updated customer account records to assist in reducing delinquent accounts.

Assisted procurement officers with supplier evaluation and quotation reviews, maintained procurement records, and supported procurement activities in accordance with organizational procedures.

Engaged customers to understand their needs, delivered product presentations, negotiated sales agreements, and built positive customer relationships to increase sales and satisfaction.

Recorded and narrated real hands-on activities for an egocentric video data collection project, following project instructions and recording guidelines to produce clear and usable video content.

Diploma in Purchasing and Supply Chain Management from the Co-operative University of Kenya, completed in 2022.

Certificate in Computer Studies from Dima College, completed in 2019.