Linda MEHOUR
@lindamehour
Customer Service Representative | Technical Support | French & Arabic
What I'm looking for
I am an Industrial Automation Engineer with experience in online technical support, remote problem-solving and customer assistance. I am a reliable, patient and solution-oriented professional with strong communication and analytical skills.
My technical background allows me to quickly understand customer issues, identify problems and provide clear and effective solutions. I am comfortable working with customers online, handling requests, resolving technical issues and following procedures.
Experience
Work history, roles, and key accomplishments
Responsible for industrial automation and maintenance on production lines, including PLC programming, SCADA supervision, and preventive/corrective maintenance.
Technical Support
mostbet
Mar 2025 - Jun 2026 (1 year 3 months)
I worked in an online customer service department where I responded to customers, opened tickets, and followed up on requests. I also provided technical advice and helped resolve issues remotely. This experience allowed me to develop my responsiveness, customer service skills, and technical support abilities.
Education
Degrees, certifications, and relevant coursework
University of Science and Technology 'Houari Boumediène'
Master, Automatisation industrie et process (AIP)
2020 - 2022
Grade: Master
Activities and societies: Student gouvernement
Aip
University of Science and Technology 'Houari Boumediène'
Automatic license , Automation Engineer Technology/Technician
2016 - 2020
Grade:
Activities and societies: Student Gouvernement
Automation
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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