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anele dlamini

@anele

Dedicated Aspiring mental health practitioner with expertise in service and admin.

South Africa

What I'm looking for

I am looking for a new role i have experience in administration, virtual assistant and research.

I am a passionate Psychology graduate with a strong commitment to community service and support. Currently, I serve as a team leader in the Service Delivery brigade at the Department of Social Development, where I lead initiatives focused on household profiling, data collection, and community outreach. My role involves organizing campaigns and interventions that address pressing social issues, ensuring that our services reach those in need effectively.

In addition to my current position, I have volunteered as a Victim Friendly Officer at the Ekupholeni Mental Health and Trauma Center, where I focused on sensitizing the community about gender-based violence. My experience also includes administrative support roles, where I honed my skills in data management, scheduling, and client interaction. I am dedicated to making a positive impact in the lives of individuals and communities.

Experience

Work history, roles, and key accomplishments

DD
Current

Service Delivery Team Leader

Department of Social Development

Jan 2023 - Present (2 years 5 months)

Leading a service delivery brigade, focusing on community outreach, data collection, and service delivery duties. Responsibilities include hotspot interventions, campaigns, and minor finance processes.

EC

Victim Friendly Officer (Volunteer)

Ekupholeni Mental Health and Trauma Center

Feb 2022 - Aug 2022 (6 months)

Volunteering to sensitize the community on gender-based violence (GBV) and assist with data management and record-keeping. Responsibilities include scheduling appointments and group facilitation.

SC

Administrative Assistant

Siyakholwa Community Care and Support Center

Jan 2019 - Jan 2020 (1 year)

Assisting with administrative tasks including scheduling appointments, managing calendars, handling correspondence, and providing customer service. Responsible for preparing meeting materials and maintaining office supplies.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Bachelor of Arts honours, Psychology

2022 - 2024

Pursued a Bachelor of Arts honours in Psychology, focusing on advanced psychological theories and practices.

University of South Africa logoUA

University of South Africa

Bachelor of Arts, Health Sciences and Social Services

2020 - 2022

Grade: Cum Laude

Completed a Bachelor of Arts in Health Sciences and Social Services, emphasizing the integration of health and social care.

VS

Vosloorus Comprehensive Secondary School

Grade 12

2014 - 2018

Achieved a Grade 12 certificate with a Bachelor pass, demonstrating proficiency in various subjects.

Tech stack

Software and tools used professionally

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anele dlamini - Service Delivery Team Leader - Department of Social Development | Himalayas