Leontina User
@leontinauser
Experienced HR leader passionate about culture and strategic growth.
What I'm looking for
Hi, I’m Leontina. With roots in HR leadership across startups and corporates, I’m passionate about authentic culture, clear strategy, and creating impactful HR functions. Currently, I lead the People & Culture strategy while managing Customer Care and Telesales teams, optimizing performance and enhancing employee engagement.
Throughout my career, I have built and scaled core HR operations, implemented modern HRIS and ATS systems, and defined people strategies that align with business objectives. My experience includes successfully reducing turnover by 30% and achieving 7% annual engagement growth. I thrive on fostering a value-driven culture and driving data-informed decisions.
Experience
Work history, roles, and key accomplishments
Head of People
Worldee
Sep 2024 - Present (10 months)
Led the People & Culture strategy while managing Customer Care and Telesales teams (8 people), optimizing team performance. Built and scaled core HR operations end-to-end, from recruitment and onboarding to performance, compliance, L&D, engagement, and offboarding.
HR Consultant
Freelance
Jan 2020 - Present (5 years 6 months)
Providing HR consultancy services to various clients. This role involves offering expert advice and solutions across different HR functions.
Director of People and Customer Success
Worldee
Apr 2025 - Present (3 months)
Led the People & Culture strategy while managing Customer Care and Telesales teams (8 people), optimizing team performance. Built and scaled core HR operations end-to-end, from recruitment and onboarding to performance, compliance, L&D, engagement, and offboarding.
HR Business Partner
Adastra / Adastra.one
Jan 2024 - Aug 2024 (7 months)
Partnered with Software Engineering, AI, and Marketing teams post-acquisition, supporting ~200 employees during organisational integration. Aligned HR strategies with business objectives to ensure a seamless transition, while maintaining employee engagement and minimising attrition.
HR Manager
Adastra / Adastra.one
Mar 2022 - Dec 2023 (1 year 9 months)
Built and led the HR department from the ground up, transforming it into a strategic, people-first function focused on culture and growth, ensuring HR strategies directly supported business goals. Created and implemented core HR processes: employee engagement initiatives, continuous feedback culture, compensation and benefits alignment, EVP development, and talent acquisition.
HR Advisor
Got International
Mar 2022 - Aug 2022 (5 months)
Continued as a strategic and operational HR advisor to ensure the people strategy and processes I established remained strong and effective. Developed and implemented the company’s first global HR strategy, including building a recruitment function that grew FTE by +33% within a year.
HR Manager, Czech Republic
TMF Group
May 2017 - Mar 2019 (1 year 10 months)
Established HR as a key strategic function for the Czech branch. Managed all HR and payroll activities, partnering closely with local directors and CEE/EMEA HR teams.
Chief People Officer
Got International
Aug 2021 - Feb 2022 (6 months)
Developed and implemented the company’s first global HR strategy, including building a recruitment function that grew FTE by +33% within a year. Focused on process improvement and implementation with an emphasis on people operations and talent management.
HR Manager, Czech Republic & Slovakia
TMF Group
Apr 2019 - Jul 2021 (2 years 3 months)
Partnered with the Country Director to lead HR across CZ & SK, supporting ~200 employees. Managed HR crisis effectively, reducing turnover by 30% within a year and cutting admin costs by 12%.
HR Specialist
Radio Free Europe/Radio Liberty
Jun 2015 - Apr 2017 (1 year 10 months)
Provided HR support to TV production, Social Media, and all support functions across Prague HQ, former USSR bureaus, and Washington office. Managed employment processes for EU, non-EU, and CZ local staff, ensuring compliance and smooth onboarding, managed end-to-end HR administration and recruitment.
HR Consultant – Team Leader & Office Manager
Předvýběr.cz
Feb 2014 - Jun 2015 (1 year 4 months)
Led a team of 15 consultants, overseeing recruitment delivery for agency clients. Managed full recruitment cycles for various roles and industries.
Education
Degrees, certifications, and relevant coursework
University of Economics in Prague
Masters (Bc., Ing.), Economics and Management
Studied Economics and Management at the University of Economics in Prague. Completed a comprehensive curriculum from 2012 to 2019, earning a Master's degree.
Charles University in Prague, Faculty of Arts
BA (Bc.), East-European studies
Focused on East-European studies at Charles University in Prague, Faculty of Arts. Completed the Bachelor's program from 2012 to 2015.
Russian state university
Undertook an educational stay at a Russian state university in Moscow. Gained international academic experience during this period.
Gymnázium Komenského
Graduation
Completed secondary education at Gymnázium Komenského in Třinec, CZ. Achieved graduation from this institution.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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