Leo Day

Participated in a B2B sales training program, gaining proficiency in public speaking, communication, and audience engagement. Became familiar with collaboration tools like Miro and Notion, and learned to use LinkedIn Sales Navigator and develop effective ChatGPT prompts. Developed a key framework for the entire sales pitch, incorporating persuasive and active listening skills.

Conducted high-volume client outreach and supported digital campaign planning, gaining expertise with SEMrush, Google Trends, Google Analytics, and PageSpeed Insights for SME research. Demonstrated strong stakeholder engagement and time management in a fast-paced setting, prioritizing tasks and adhering to deadlines. Handled outreach calls with a professional phone manner and clear strategy.

Developed and executed a content strategy for YouTube Shorts and social media platforms, resulting in a 5% increase in audience engagement. Utilized Canva for visual content design and YouTube Analytics to inform strategy and track performance. Contributed ideas during planning meetings and analyzed audience trends to customize visual assets, achieving a 4% click-through rate.

Produced high-quality Rightmove ads and edited property photos, increasing ad views by 10%. Coordinated viewings, screened tenants, and successfully rented out property. Handled tenant communications and maintenance needs, proactively resolving issues to improve customer satisfaction.

Ensured timely and secure handling of over 100 deliveries per shift, upholding accuracy and efficiency under tight deadlines to hit targeted quotas. Lifted packages up to 20+ kilograms safely and efficiently. Identified defective products and errors, reporting them swiftly to management, while maintaining a tidy work area and adhering to health and safety regulations.

Delivered high-quality service in a busy retail environment, consistently meeting targets and KPIs. Maintained high standards in accuracy, punctuality, and customer care. Proactively identified and embraced new responsibilities, successfully handling an additional 20 customer inquiries per shift, contributing to a 15% improvement in customer satisfaction.

Managed digital marketing campaigns via Mailchimp, Canva, Beatstars, and Shopify, analyzing performance data to optimize outreach. Established and optimized a personal website that generated 500 unique monthly visitors, increasing conversion rates by 30% through enhanced UX and SEO. Collaborated with a design team to conceptualize and launch a professional business logo, elevating brand recognitio

Grade: 2:1

Accredited by the University of Warwick, this program focused on marketing management. Achieved a 2:1 classification upon graduation.