Leo Alexandrov

As a Technical Support Manager with over four years of experience, I have honed my skills in providing exceptional IT support both remotely and onsite. My journey began in the U.S. Marine Corps, where I developed a strong foundation in logistics and supply chain operations. This background has instilled in me a commitment to efficiency, accountability, and service excellence.

At Delta Group Electronics, I have successfully managed technical support for multiple facilities across the U.S., utilizing tools like Zendesk and TeamViewer to streamline processes. My proactive approach has led to significant improvements in ticket resolution times and compliance with data privacy standards. I take pride in my ability to communicate effectively with stakeholders and coordinate with various departments to resolve IT challenges efficiently.