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León UserLU
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León User

@lenuser2

Logistics Dispatcher at DIDELPA S.A., coordinating accurate, timely merchandise dispatch and improving daily logistics processes.

Ecuador
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At DIDELPA S.A., I coordinated, prepared, and controlled merchandise dispatch to ensure orders were accurate and delivered on time. I also managed inventory and worked to improve daily logistics processes.

Earlier, as Social Media Manager at DIDELPA S.A., I created, scheduled, and published digital content to increase brand visibility. I also interacted with the online community and monitored customer engagement.

My experience also includes warehouse operations at NOVAMSPEN, customer service at MAGIC DREAMS, and orthodontist assistance at ZN DENTAL. I’m currently studying E-Commerce and Digital Marketing at Tecnológico Universitario Argos.

Experience

Work history, roles, and key accomplishments

MD

Atención al Cliente

MAGIC DREAMS

Jan 2021 - Dec 2021 (11 months)

Brindó asesoramiento personalizado a clientes, resolvió dudas y manejó requerimientos. Fidelizó clientes mediante comunicación efectiva y orientada al servicio.

Education

Degrees, certifications, and relevant coursework

TA

Tecnológico Universitario Argos

Tecnológico Universitario, E-Commerce and Marketing Digital

Currently pursuing a degree in E-Commerce and Digital Marketing.

Tech stack

Software and tools used professionally

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