Lena Ansorgová
@lennonka
Principal Technical Writer at Red Hat who restructured Satellite docs and built publishing workflows.
CzechiaWhat I'm looking for
At Red Hat, I owned customer-facing Red Hat Satellite documentation within a four-writer team responsible for more than 20 titles. I restructured its documentation architecture and modular content, maintained CI/CD builds and validation, and developed scripts to automate documentation workflows.
Across technical writing and independent development, I’ve worked on API documentation, information architecture, and publishing automation. I also built PHP and JavaScript projects, including WordPress and Chrome extensions, and published Technická dokumentaristika, a Czech book on technical documentation methods.
Experience
Work history, roles, and key accomplishments
Owned customer-facing Red Hat Satellite documentation within a four-writer team responsible for a portfolio of more than 20 titles. Restructured documentation architecture and maintained CI/CD builds and validation.
Freelance Technical Writer
Self Employed
Mar 2021 - Sep 2022 (1 year 6 months)
Completed several short-term freelance technical writing projects for clients.
Lead Senior Technical Writer
Applifting Česko
Mar 2020 - Feb 2021 (11 months)
Led documentation delivery across startup SaaS and enterprise banking projects, hiring and leading two technical writers. Designed documentation architecture, quality standards, and authoring workflows from scratch.
Guarantor of Documentation
CZ.NIC
Jun 2015 - Feb 2020 (4 years 8 months)
Served as the primary documentation authority for national domain registry systems and web services, architecting and maintaining seven English manuals, one Czech manual, and an internal wiki. Introduced structured Sphinx Doc publishing and improved documentation processes.
Technical Writer
Vojenský technický ústav
Sep 2007 - May 2015 (7 years 8 months)
Served as the sole writer in a seven-engineer R&D team developing operational Czech Air Force software, command-and-control systems, and simulation tools. Produced standards-based user manuals and automated builds with DocBook, LaTeX, Python, and XSLT.
Education
Degrees, certifications, and relevant coursework
Masaryk University
Bachelor, Applied Informatics
2003 - 2008
Bachelor's degree in Applied Informatics from Masaryk University, completed in 2008.
Eindhoven University of Technology
Scholarship, Computer Science
2006 - 2006
Scholarship program in Computer Science at Eindhoven University of Technology during autumn 2006.
Availability
Location
CzechiaAuthorized to work in
Website
freescribe.czPortfolio
freescribe.cz/portfolioSalary expectations
Social media
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