Lee Myers

Managed daily Exchange tasks via PowerShell for both Tenant and On-Prem environments, including Exchange 2016 servers. Designed and integrated two Exchange 2019 Servers into the Savannah River Site domain, operating in a hybrid environment with existing 2016 servers.

Managed 27 IIS servers for the State of South Carolina Department of Transportation, including 52 DNS renewals, 47 SSL Certs administration compliance, and over 108 websites with 900+ applications. Administered SFTP services between state agencies and worked with outside global entities requiring IIS monitoring.

Performed IT System Administration with expertise in data breach response, cyber risk, and incident response, specifically for ransomware. Carried out on-site remediation nationally and internationally, rebuilding network environments using platforms like PS DSC, VMware, Linux, and SCCM.

Implemented and utilized monitoring tools for disaster recovery and backups across 90 school districts, integrating various backup software, Cisco Meraki security appliances, and network devices. Managed Dell EMC SAN, AVAMAR, and MS Active Directory, ensuring robust network infrastructure.

Oversaw the transition of network applications and services, including Office 365 migration, for the law firm. Managed day-to-day IT services such as Azure, VMware Cluster & Host Management, Veeam, PowerShell scripting, and Firewall Administration.

Managed IT infrastructure for Marsh McLennan Companies & Dovetail Insurance, overseeing production hosted servers, WSUS, vendor management, and IT services security hardening. Administered Help Desk, performed infrastructure auditing, and managed IIS, VMware, SQL, and Active Directory.

Developed, maintained, and supported The Home Depot's technical infrastructure, hardware, and system software components for complex projects using SCCM 2012. Performed configuration, debugging, and support for multiple infrastructure platforms in Windows 10, 8.x, and 7 environments.

Supported two sites with network design, IT services implementation, and desktop support. Collaborated with the General Manager to build and architect systems, ERP, and business applications, while managing overall inventory movement.

Provided IT support with expertise in Citrix software installation and configuration, remoting into employee workstations to perform updates and resolve connectivity issues. Redesigned the existing Citrix Receiver SOP and created a new SOP for non-compliant workstations.

Led Operating System activities and served as 3rd Tier Support for the Help Desk, supporting over 400 VM and physical servers. Provided advanced administration in a multi-domain forest for Enterprise Servers, Active Directory, and GPOs, ensuring PCI DSS compliance and monthly STIG-compliant patching.

Provided critical server and client support, acting as Project Lead for multiple facilities and mentoring technical leads. Led the Inbound Project, a multi-million dollar wireless/mobile network system encompassing RF, WAP, mobile printers, Bluetooth, scanners, and wireless THOR units.

Designed and created a Visio diagram of datacenter design and layout to assist on- and off-boarding, and oversaw program maintenance for tracking, evaluating, testing, and installing vendor security patches. Provided key assistance in preparing security/disaster recovery planning and collaborated on SANS implementation.

Managed 65 end users in a Microsoft Windows 2008 mixed network across two cities and 20 remote sites, significantly improving work efficiency. Redesigned LAN infrastructure by upgrading network topology, administered MS Exchange, and enforced networking security policies.

Developed and maintained an IT governance program aligned with agency goals and policy requirements. Established and enforced IT policies, procedures, and standards for consistent and efficient IT operations. Monitored and evaluated the effectiveness of the governance program, adapting to changing business needs and policies.

Engaged in professional development through PMI, focusing on project management principles and practices. Acquired skills and knowledge relevant to leading and managing complex IT projects.

Received training in Active Directory administration, enhancing skills in user and computer account management, group policy creation, and network security. Gained expertise in managing and troubleshooting Active Directory environments.

Completed training in Citrix technologies, including managing XenDesktop and configuring its components. Developed proficiency in supporting and administering Citrix environments for application and desktop delivery.

Acquired knowledge in SCCM for deploying Windows 10, managing operating system deployments, and handling application and software updates. Gained skills in SCCM maintenance, performance monitoring, and health management.

Studied SCSM for planning, deploying, and managing service management operations. Developed expertise in utilizing SCSM for IT service delivery and support.