Leea Fellows

Team lead/supervisor for the largest pet retail store in the Interior. Manage up to 7 employees, handle customer correspondence, train new front counter employees, and oversee cashier operations and inventory.

Founding member and board member for a nonprofit 501c3 registered in Ohio. Offer free of charge training, behavior, and nutrition consultation services for pet owners of LGD breeds to prevent euthanizing and rehoming.

Force-free, science-based dog trainer working with clients and their pets from all backgrounds. Teach clients healthy, positive communication and bond with their dogs, adjusting to individual learning styles and needs.

Part-time bookseller helping guests locate books, shelving books, and assisting with visual merchandising. Trained as a cafe/barista to serve beverages and food products safely.

Force-free dog trainer creating and instructing group classes for puppies and adult dogs. Also travel for private one-on-one lessons, specializing in confidence building, reactive dogs, and LGD breeds.

Night shift dog handler ensuring dogs staying overnight for boarding are comfortable and safe. Maintained facility cleanliness, restocked supplies, and cleaned pet rooms as needed.

Provided customer service to guests bringing in technology, diagnosed and repaired devices when possible, checked devices in and out, and upsold accessories and Asurion Home+ sign-ups.

Worked with clients and their pets using science-based fear-free and force-free methods. Provided clear communication and instruction to help clients understand their dog's body language and prevent abandonment.

Educated pet parents on better food and nutrition with a focus on raw. Worked in a fast-paced environment to keep sales up, handled transactions at POS, and assisted groomers with scheduling.

Used force-free and fear-free methods to bathe dogs of all breeds and sizes. Ensured dogs had a successful spa day, cleaned the studio, and checked guests in and out.

Worked the POS system, delivered excellent customer service, and educated the public on product information. Cleaned and front-faced products to maintain a professional environment.

Delivered excellent customer service and product knowledge about pet food and nutrition. Worked cash register, took safety precautions for COVID-19, and managed store appearance.

Operated cash register, balanced drawer, provided exceptional customer service, assisted Business Development Center and Rental Services, made and answered phone calls, scheduled appointments, and handled filing and scanning.

First point of contact for applicants and students, assisting with inquiries and requests. Worked with ESL speakers, assisted with immigration and school procedures, and handled filing, tuition collection, and correspondence.

Cash wrap duties, opening and closing the store, visual merchandising according to HR standards. Trained employees, delivered luxurious customer service, and developed customer relationships.

Assisted exchange students in adapting to American culture with a language barrier. Helped with conflict, translation, communication, and adjustment.

Assisted a teacher in a classroom teaching beginner and intermediate level Mandarin, led activities, and gave instructions in Chinese. Facilitated ESL Help Room discussions with adult learners.

Keyholder in charge of store setup and shutdown when Store Leader wasn't on site. Handled cash, worked sales floor, delegated tasks, and followed regional marketing kits.

Delegated tasks and information between entry-level workers and full-time employees. Trained entry-level workers in station management, professionalism, and kitchen safety, and provided feedback on performance.

Completed a 10-phase master course in science-based, force-free dog training with a final score of 95%.

Completed 120 hours of TESOL training.

Graduated with a Bachelor of Arts in Chinese Language and Culture and a minor in TESOL.