Open to opportunities

Lauren Klein

@laurenklein

I audit high-volume claims and improve billing accuracy and financial operations.

At Mid America Catastrophe Services, I audit high-volume property catastrophe claim invoices, resolve billing discrepancies, and maintain carrier-guideline compliance. I've processed more than 2,000 claims across multiple states while helping keep cycle times within a 24-hour window.

I've also operated my own business, managing bookkeeping, financial reporting, inventory, client transactions, and a portfolio of 250+ accounts. I'm currently pursuing a Business Management degree and use tools including QuickBooks, Gusto, Xactimate, and Xactanalysis to improve financial accuracy and operations.

Experience

Work history, roles, and key accomplishments

Current

Accounts Receivable Assistant Manager

Current

Mid America Catastrophe Services

Apr 2021 - Present (5 years 6 months)

Audit claim invoices weekly and monthly, cross-referencing Carrier guidelines to correct billing errors and ensure financial compliance. Reviewed over 2,000 high-volume property catastrophe claims across multiple states and collaborated with adjusters to maintain target cycle times.

Invoice Auditing Quality Assurance Xactimate XactAnalysis Claims Processing Compliance Data Analysis Communication Skills

Business Owner & Operator

LKco LLC

Nov 2019 - Sep 2021 (1 year 10 months)

Executed all business development, financial reporting, and comprehensive bookkeeping using QuickBooks and Gusto. Managed operations including supply overhead costs, client transactions, pricing structures, and inventory logs while retaining an active client portfolio of 250+ accounts.

Quickbooks Gusto Bookkeeping Financial Reporting Business Development Inventory Management Client Relations Database Marketing

Salon Manager

TMACs Hair Studio

Jun 2016 - Nov 2019 (3 years 5 months)

Directed day-to-day business operations and inventory controls for the flagship location. Maintained real-time supply chain logs, executed vendor purchase orders, and facilitated team strategy meetings to monitor progress against sales goals.

Operations Management Inventory Control Vendor Management Team Leadership Sales Strategy Database Management