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Open to opportunities

Lauren hayden

@laurenhayden

Dedicated housekeeping professional with extensive customer service experience.

United States
Message

What I'm looking for

I am seeking a role that values customer service and offers opportunities for growth.

My name is Lauren Hayden-Grubb, and I have over a decade of experience in housekeeping and customer service. I pride myself on my attention to detail and organizational skills, which have allowed me to maintain high standards in cleaning and customer satisfaction. At Queen Bee Housekeeping, I managed customer transactions and maintained inventory, ensuring that all cleaning supplies were well-stocked and ready for use.

Previously, I served as a Shift Supervisor at Best Meats, where I honed my leadership skills by supervising a team and managing daily operations. My experience in various roles, including front desk clerk and housekeeping at Rodeway Inn, has equipped me with a diverse skill set that I bring to every job. I am passionate about providing excellent service and creating a welcoming environment for customers.

Experience

Work history, roles, and key accomplishments

QH

Housekeeping & Janitorial Services

Queen Bee Housekeeping

Nov 2011 - May 2024 (12 years 6 months)

Managed weekly cleaning and maintenance of customer homes, ensuring high standards of cleanliness. Handled customer transactions, processed service orders, and managed inventory using QuickBooks.

BM

Shift Supervisor

Best Meats

Feb 2009 - Oct 2011 (2 years 8 months)

Supervised a team of up to three subordinates, overseeing daily operations and till close-outs. Managed meat product shipments, preparation, stocking, and packaging, while providing product knowledge to enhance sales.

RI

Front Desk Clerk & Housekeeping

Rodeway Inn

Sep 2006 - Jan 2009 (2 years 4 months)

Managed daily room cleaning and maintenance, ensuring guest satisfaction. Handled guest check-ins/check-outs, resolved customer service issues, and managed inventory for cleaning supplies.

Education

Degrees, certifications, and relevant coursework

MC

Moore Mickens Education Center

GED, General Education

Obtained a General Education Development (GED) credential, demonstrating a strong foundation in core academic subjects. This certification signifies readiness for higher education or entry into the workforce.

Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

United States

Authorized to work in

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Lauren hayden - Housekeeping & Janitorial Services - Queen Bee Housekeeping | Himalayas