Lauren hayden
@laurenhayden
Dedicated housekeeping professional with extensive customer service experience.
What I'm looking for
My name is Lauren Hayden-Grubb, and I have over a decade of experience in housekeeping and customer service. I pride myself on my attention to detail and organizational skills, which have allowed me to maintain high standards in cleaning and customer satisfaction. At Queen Bee Housekeeping, I managed customer transactions and maintained inventory, ensuring that all cleaning supplies were well-stocked and ready for use.
Previously, I served as a Shift Supervisor at Best Meats, where I honed my leadership skills by supervising a team and managing daily operations. My experience in various roles, including front desk clerk and housekeeping at Rodeway Inn, has equipped me with a diverse skill set that I bring to every job. I am passionate about providing excellent service and creating a welcoming environment for customers.
Experience
Work history, roles, and key accomplishments
Housekeeping & Janitorial Services
Queen Bee Housekeeping
Nov 2011 - May 2024 (12 years 6 months)
Managed weekly cleaning and maintenance of customer homes, ensuring high standards of cleanliness. Handled customer transactions, processed service orders, and managed inventory using QuickBooks.
Shift Supervisor
Best Meats
Feb 2009 - Oct 2011 (2 years 8 months)
Supervised a team of up to three subordinates, overseeing daily operations and till close-outs. Managed meat product shipments, preparation, stocking, and packaging, while providing product knowledge to enhance sales.
Front Desk Clerk & Housekeeping
Rodeway Inn
Sep 2006 - Jan 2009 (2 years 4 months)
Managed daily room cleaning and maintenance, ensuring guest satisfaction. Handled guest check-ins/check-outs, resolved customer service issues, and managed inventory for cleaning supplies.
Education
Degrees, certifications, and relevant coursework
Moore Mickens Education Center
GED, General Education
Obtained a General Education Development (GED) credential, demonstrating a strong foundation in core academic subjects. This certification signifies readiness for higher education or entry into the workforce.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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