At Cruz Roja, I’ve worked across volunteer training, fundraising, communications, and administrative support. I currently manage volunteer enquiries and follow up on more than 2,000 applications a year.
I implemented tracking procedures to ensure applications were resolved and information was retained. I also prepared internal protocols, work guides, and support tools to improve administrative processes and volunteer onboarding.
As a volunteer training specialist, I identified training needs, planned annual training activities, monitored budgets, and prepared reports. I also organized institutional events for the 150th anniversary of Cruz Roja in Barcelona.
Earlier, I supported fundraising and institutional communications, managed donations and member engagement activities, and provided support to Coordination and the Presidency. My work has also included executive and departmental secretarial support at Cruz Roja in Barcelona and Catalonia.
