Sofía Pedraza
@laurasofiapedraza
Customer-focused International Relations graduate with logistics expertise.
What I'm looking for
I am a highly motivated International Relations graduate with a strong focus on customer service and logistics. My experience spans various roles in freight forwarding and logistics operations, where I have successfully managed client portfolios and coordinated international shipments. I thrive in dynamic environments and am dedicated to providing client-oriented solutions.
Throughout my career, I have honed my skills in managing air, ocean, and ground freight quotations while ensuring seamless communication with suppliers. My proactive approach and attention to detail have enabled me to track shipments effectively and negotiate favorable terms with service providers. I am passionate about leveraging my expertise in logistics and customer support to contribute to a forward-thinking organization.
Experience
Work history, roles, and key accomplishments
International Trade Agent
AG LOGISTICS S.R.L.
Feb 2025 - Present (4 months)
Managed client portfolios and forecast alignment, conducted commercial visits, and coordinated freight quotations.
Skilled in tracking shipments and negotiating with service providers.
Customer Service Representative
CRAFT BOLIVIA S.R.L.
Jul 2021 - Jan 2025 (3 years 6 months)
Provided personalized assistance to clients regarding maritime shipments, managed shipping documents, and monitored cargo from booking to final delivery.
Brand Assistant
ALCA GROUP S.R.L.
Jan 2020 - Feb 2021 (1 year 1 month)
Organized and coordinated product promotional events and trade fairs, supporting brand activations and market positioning.
Education
Degrees, certifications, and relevant coursework
Universidad Autónoma Gabriel René Moreno
Postgraduate Degree, Foreign Trade
2020 - 2020
Postgraduate Degree in Foreign Trade, enhancing knowledge in international trade regulations, export-import processes, and global market strategies.
Universidad Autónoma Gabriel René Moreno
Bachelor’s Degree, International Relations
2016 - 2019
Bachelor’s Degree in International Relations, focusing on global politics, economics, and cultural exchanges. Developed skills in diplomacy, negotiation, and international cooperation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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