Looking for a job

Laura Oyiera

@lauraoyiera

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Customer Support Representative seeking a remote weekend role; brings GIS data accuracy and customer-focused support.

Kenya

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What I'm looking for

I’m seeking a Weekend Remote Customer Support Agent role where I can provide professional, empathetic, and timely support to customers while working remotely.

At Kenya Power & Lighting Company, I maintained accurate digital records, prepared reports, and supported internal requests professionally as a GIS Intern.

As a GIS & Survey Attachee at Vihiga County GIS & Survey Office, I collected and verified field information and communicated findings through reports.

My Geomatic Engineering and Geospatial Information Systems studies at JKUAT gave me a foundation in GIS and data work, including ArcGIS, QGIS, and Google Earth Engine.

As Mental Health Representative for the Department of Geomatic Engineering at JKUAT, I participated in speaking engagements, promoted awareness, and listened to student concerns. I’m seeking a Weekend Remote Customer Support Agent role where I can provide professional, empathetic, and timely customer support.

Experience

Work history, roles, and key accomplishments

GIS Intern

Kenya Power & Lighting Company

Jan 2024 - Mar 2024 (2 months)

Maintained accurate digital records, collaborated with teams to resolve data issues, prepared reports, met deadlines, and supported internal requests professionally.

GIS Data Management Report Preparation Collaboration Time Management

GIS & Survey Attachee

Vihiga County GIS & Survey Office

Jan 2023 - Mar 2023 (2 months)

Collected and verified field information, communicated findings through reports, collaborated with multidisciplinary teams, and maintained high data quality.

GIS Surveying Data Collection Report Writing Collaboration

Education

Degrees, certifications, and relevant coursework

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Geomatic Engineering and Geospatial Information Systems

2019 - 2025

Activities and societies: Mental Health Representative for the Department of Geomatic Engineering, representing students on mental health initiatives and promoting awareness.

Pursued a Bachelor of Science in Geomatic Engineering and Geospatial Information Systems, gaining skills in GIS, surveying, and data management.