At Air Liquide, I develop sales strategies for medical devices and related health services in Uruguay. I advise healthcare professionals, medical institutions, and patients on available solutions, and lead the Voice of Customer program to translate feedback into actions that support satisfaction and loyalty.
At World Courier, I led the launch of the pharmaceutical logistics hub in Uruguay and acted as Customer Success Coordinator for the division in Argentina. I also managed depot operations, including compliance with quality and regulatory standards.
Earlier at World Courier, I negotiated logistics requirements for clinical trials and consulted on specialized pharmaceutical distribution. As a Continuous Improvement Program Expert for Latin America, I led regional internal-process reengineering.
