Open to opportunities

Latajah Wilcoxon

@latajahwilcoxon

Dedicated food service professional delivering excellent customer experiences in fast-paced healthcare and restaurant settings.

United States

Message

What I'm looking for

I’m looking for a fast-paced food service role where I can deliver excellent customer/patient experiences, support the team, and keep improving through learning. I want opportunities to apply strong customer service, sanitation, and inventory/quality habits while growing professionally.

I’m hardworking and reliable, focused on going above and beyond to support my team and serve customers. I’m motivated to continue to learn and grow while helping others, no matter the task, and I work well both independently and as a strong team player in fast-paced environments.

Across hospitality roles, I’ve helped keep operations running smoothly by preparing food, maintaining clean and safe workspaces, and supporting customer satisfaction. As a Hostess, I answered phones, scheduled and confirmed reservations, tracked seating with computer-based/mobile reservation software, coordinated with front-of-house and kitchen staff, and responded to customer complaints by escalating major issues to the manager on duty.

In my current position as a Food Service Attendant at Children’s Healthcare of Atlanta, I provide exceptional patient dining experiences while streamlining food preparation to reduce wait times. I coordinate with kitchen and healthcare teams to meet dietary needs, maintain inventory records, perform daily quality checks for health regulation compliance, and use patient feedback to drive improvements in meal satisfaction scores.

Experience

Work history, roles, and key accomplishments

Current

Food Service Attendant

Current

Children's Healthcare of Atlanta

Jan 2025 - Present (1 year 4 months)

Provided customer service in a fast-paced patient dining environment while ensuring a welcoming atmosphere. Streamlined food preparation, coordinated with kitchen teams to meet dietary needs, and maintained inventory records and daily quality checks to support health compliance and reduce waste.

Food Preparation Inventory Management Quality Control Sanitation Fast Paced Environment

Deli Clerk

Publix

Oct 2022 - May 2023 (7 months)

Maintained clean deli workspaces to support safety and efficient service. Prepared deli items, updated displays to boost sales, and operated equipment safely while engaging customers to enhance satisfaction.

Customer Service Food Preparation Food Safety Equipment Operation Risk reduction Teamwork Time Management

Hostess

Olive Garden

May 2022 - Oct 2022 (5 months)

Handled phone inquiries and scheduled reservations while welcoming and seating guests. Coordinated with front-of-house and kitchen staff, monitored dining capacity to estimate wait times, and resolved guest concerns by escalating major issues to the manager on duty.

Reservation Management Guest Seating Wait Time Estimation Cleanliness Checks event support

Restaurant Hostess

Santa Fe Cattle Co

Aug 2018 - Sep 2018 (1 month)

Directed guests to the correct serving area and supported a positive, customer-focused experience. Assisted with cleaning and sanitizing areas after parties left to maintain readiness and hygiene.

Customer Service Area Sanitation Team Support Communication

Restaurant Cook

Sister's Restaurant

Jul 2018 - Aug 2018 (1 month)

Prepared lunch and dinner service for multiple guests while supporting daily kitchen operations. Assisted with operating and sanitizing the main buffet and focused on delivering consistent customer service and satisfaction.

Food Preparation Kitchen Hygiene Buffet Sanitation Customer Service Food Safety Team Support Time Management

Education

Degrees, certifications, and relevant coursework

University of South Alabama

Bachelor of Arts, Criminal Justice and Political Science

2018 - 2022

Activities and societies: Member, Phi Boota roota; Jaguars Marching Band; Criminal Justice Association

Earned a Bachelor of Arts with a focus in Criminal Justice and Political Science. Participated as a member of Phi Boota roota, Jaguars Marching Band, and the Criminal Justice Association.