At Newcomb & Company, I manage complex financial transactions and improved account-management workflows to reduce processing time and improve data accuracy. I also implemented streamlined billing procedures and proactive collection strategies, achieving record-low accounts receivable balances.
As Senior Investigator at the North Carolina Department of Labor, I investigated wage and hour claims, enforced federal and state labor laws, and conducted audits of business accounting practices. I prepared investigative reports used as the basis for legal actions and provided expert testimony in court proceedings.
I also developed and delivered training on the Wage and Hour Act and FLSA, and facilitated negotiations to resolve wage disputes. Earlier, as a Probation/Parole Officer with the North Carolina Department of Corrections, I managed an intensive-supervision caseload and partnered with community services on reintegration programs.
