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Lancy DAlmeida

@lancydalmeida

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IT infrastructure leader at NeoSOFT Technologies, overseeing 154 virtual machines and building SOC/NOC capabilities.

India

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What I'm looking for

I’m seeking senior remote IT infrastructure, cloud operations, or IT operations management roles with enterprise organizations.

At NeoSOFT Technologies, I own IT infrastructure spanning 13 physical servers and approximately 154 virtual machines, and I’m overseeing its migration to the NeoNXT Nutanix facility. I also lead a 30–40-person IT organization and am building SOC and NOC capabilities.

At Evolute Fintech Private Limited, I led a Microsoft 365 rollout and migration to Exchange Online, deployed Freshservice, and served as Project Head for the transition from legacy SAP S/4HANA to Cloud9 ERP.

At CMIFPE Limited, I ran data center operations and migrated 18 physical servers to VMware, reducing the footprint to five. Earlier, at Abacus Software Private Limited, I configured a Linux MySQL database cluster for an HR payroll application that reduced a 4,500+ employee payroll run from days to a few hours.

Experience

Work history, roles, and key accomplishments

Head – IT & Infrastructure Management Services (IMS)

NeoSOFT Technologies

Jul 2025 - Aug 2026 (1 year 1 month)

Owns IT infrastructure with 13 physical servers hosting ~154 VMs across Hyper-V and Proxmox. Leads a team of 30-40 IT support engineers and DBAs, and is building out NOC/SOC monitoring capabilities.

Hyper V Proxmox Nutanix Infrastructure Management Team Leadership NOC SOC IT Operations

Manager, Information Technology

Museum of Solutions

Dec 2023 - Apr 2025 (1 year 4 months)

Managed IT infrastructure and systems for the museum, including strategic planning, cybersecurity policies, and disaster recovery. Delivered Cisco networking, FortiGate firewalls, and led a GCP-to-Microsoft 365 migration.

Cisco FortiGate Microsoft 365 GCP Cybersecurity Disaster Recovery AV Systems IoT

Senior IT Manager

Fluidscapes Consultants Private Limited

Jun 2022 - Jul 2023 (1 year 1 month)

Managed in-house and media servers, ensuring maximum uptime across Mumbai offices and internet uptime for field broadcasters. Configured Cisco firewalls for redundancy and maintained site-to-site VPNs.

Cisco Secure Firewalls VPN Server Administration Network Administration

IT Manager

Evolute Fintech Private Limited

Jul 2020 - Jun 2022 (1 year 11 months)

Managed IT operations nationwide across branch offices, including firewalls, storage, and backups. Implemented Active Directory with ISO 27001 GPO standards, deployed Freshservice ITSM, and led Microsoft 365 rollout and Cloud9 ERP transformation.

Active Directory ISO 27001 Freshservice Microsoft 365 Exchange Online Cloud9 ERP SAP BASIS IT Operations

Manager IT

Metamorphosis Engitech India Private Limited

Dec 2019 - Jan 2020 (1 month)

Owned SLA adherence for IT services and implemented improved infrastructure solutions, including cloud services for SAP and disaster recovery with endpoint backup for remote mobile users. Managed IT budgeting, vendor management, and procurement.

SLA Management Cloud Services SAP Disaster Recovery Backup Vendor Management Budgeting

Assistant Chief Manager, IT

CMIFPE Limited

Feb 2005 - May 2019 (14 years 3 months)

Ran Data Center Operations, administered SAP ERP and VMware environments, and managed network security. Migrated 18 physical servers to VMware, merged Active Directory domains, and configured SAP disaster recovery at Netmagic data centers.

Data Center Operations SAP BASIS VMWare SAN Storage Active Directory Disaster Recovery Patch Management Linux

System / Network Administrator (Windows & Linux)

Abacus Software Private Limited

Oct 2004 - Feb 2005 (4 months)

Managed systems, network, and Linux servers supporting software development. Configured a Linux MySQL database cluster for an HR salary-processing application, reducing payroll run time from 2-3 days to a few hours.

Linux MySQL Cloud Database Clustering System Administration Network Administration

Team Leader / Branch Manager

Orient Technologies India Private Limited

Aug 2003 - Oct 2004 (1 year 2 months)

Led a team of field technical engineers, handling escalations and delivering IT projects. Deployed systems for Tata Indicom, configured a Sun Solaris mobile billing cluster for Bharti Airtel, and implemented WAN links for ERP replication.

Team Leadership Project Delivery Oracle Solaris Cisco Routers WAN System Deployment