LaNaya Olson
@lanayaolson
Detail-oriented professional with extensive experience in housing stability support, mortgage bankin
What I'm looking for
As a seasoned finance professional, I leverage my expertise in mortgage banking, financial services, and purchasing to drive positive outcomes for individuals and families. With a strong background in housing stability support, I excel in managing complex processes, maintaining high-quality standards, and delivering exceptional customer service.
Throughout my career, I have developed a unique ability to assess client needs, develop personalized action plans, and provide comprehensive case management. My proficiency in financial analysis, process optimization, and client relations enables me to deliver innovative solutions that make a tangible impact.
With a focus on driving positive outcomes, I am dedicated to assisting clients in achieving housing stability, preventing homelessness, and securing financial assistance. My expertise in leadership, cash management, and case management has allowed me to make a meaningful difference in the lives of those I serve.
Experience
Work history, roles, and key accomplishments
Housing Stability Crisis Worker
Neighborhood House
Feb 2024 - Present (1 year 4 months)
Provide comprehensive case management to individuals and families facing eviction, assessing client needs to develop personalized action plans for achieving housing stability.
Financial Worker
Ramsey County
Jan 2022 - Dec 2022 (11 months)
Conducted initial assessments of clients to determine financial needs and eligibility for assistance programs, advising clients on supplemental food stamps and child care assistance.
Senior Mortgage Banker
Huntington National Bank/TCF
Jan 2013 - Jan 2022 (9 years)
Managed customer relationships involving mortgage, installment, and home equity loans, processing payments, requesting lien releases, and maintaining customer documentation.
Education
Degrees, certifications, and relevant coursework
LaNaya hasn't added their education
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