Lakshmi Vivekanandan
@lakshmivivekanandan
I build data products that improve insurance operations, quality, and adoption.
United StatesWhat I'm looking for
At Accenture, I own the product vision, roadmap, and prioritized backlog for customer service, claims, and membership data products supporting a 1.9M-member Blue Cross Blue Shield health plan. I translate discovery with operations and business partners into executable epics, user stories, and acceptance criteria for more than 10 cross-functional teams.
I use SQL, production trends, and adoption metrics to make value-based trade-offs that improve operational outcomes. My work reduced EDI 837/835 reconciliation effort by 20%, improved reporting accuracy by 25%, cut recurring defects by 25%, and sustained 99%+ availability.
Previously, I led analytics and data strategy work at Tech Mahindra and Revionics, and supported data integration, modeling, and governance at Ask Ziggy. I bring hands-on experience across enterprise data platforms, pricing science, ETL pipelines, data warehouses, Agile delivery, and AI product management coursework.
Experience
Work history, roles, and key accomplishments
Owns product vision, roadmap, and prioritized backlog for customer service, claims, and membership data products. Improved data quality and reduced manual effort across high-volume transaction flows, with reconciliation effort down 20% and reporting accuracy up 25%.
Education
Degrees, certifications, and relevant coursework
University of Madras
Diploma, Computer Technology
Diploma in Computer Technology from the University of Madras.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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