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Lakshmisowmya DevarakondaLD
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Lakshmisowmya Devarakonda

@lakshmisowmyadevarak

Entry-level Salesforce Administrator focused on secure access, data quality, and dependable CRM operations.

India
Message

What I'm looking for

I’m looking for a Salesforce Administrator role where I can strengthen security and access control, improve data quality, and support reliable CRM operations through hands-on work, reporting, and continuous learning.

I’m an entry-level Salesforce Administrator building real hands-on skills through Salesforce Trailhead. I’ve supported data accuracy and quality through my TCS Process Associate Trainee role, where I reviewed and updated client records, performed verification checks, resolved discrepancies, and maintained documentation while following standard operating procedures.

In Salesforce, I focus on the security model and administration essentials—profiles, roles, permission sets, and user/access management. I also work with basics of reports and dashboards, data handling and validation, and I’m expanding my capabilities through Apex fundamentals (classes, triggers) and Lightning Web Components (LWC). I’m starting my cyber foundation with a Diploma in Cybersecurity and a Tata Cybersecurity Analyst certification, aligning security-first thinking with CRM administration.

Experience

Work history, roles, and key accomplishments

TS

Process Associate Trainee

Tata Consultancy Services

Sep 2022 - Jan 2024 (1 year 4 months)

Reviewed and updated client records to ensure data accuracy and resolved discrepancies through verification checks. Maintained documentation, followed standard operating procedures, and supported process timelines and data availability while building Salesforce fundamentals via Trailhead.

Education

Degrees, certifications, and relevant coursework

Dr. B.R. Ambedkar Open University logoDU

Dr. B.R. Ambedkar Open University

Master of Science, Environmental Science

2024 - 2025

M.Sc. in Environmental Science from Dr. B.R. Ambedkar Open University (BRAOU) during 2024–2025.

National Academy of Cybersecurity logoNC

National Academy of Cybersecurity

Diploma, Cybersecurity

2024 - 2024

Grade: 80.83

Activities and societies: na

Diploma in Cybersecurity completed in 2024.

Dr. B.R. Ambedkar Open University logoDU

Dr. B.R. Ambedkar Open University

Bachelor of Science

2017 - 2022

B.Sc. from Dr. B.R. Ambedkar Open University (BRAOU) during 2017–2022.

Tech stack

Software and tools used professionally

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