Open to opportunities

Faizan Shaikh

@faizanshaikh2

Salesforce Administrator & Developer delivering secure integrations, automation, and production support for enterprise teams.

India

Message

What I'm looking for

I’m looking for a Salesforce role where I can build and automate with Apex, LWC, and Flows, own integrations via REST, and provide strong production support—working in Agile teams on scalable enterprise solutions.

I’m a Salesforce Administrator & Developer with 4+ years of hands-on experience delivering Salesforce Development, Administration, Integrations, and Production Support. I build scalable solutions that automate business processes while keeping enterprise applications reliable and easy to maintain.

At Tata Consultancy Services (TCS) as a System Engineer, I’ve developed custom capabilities using Apex, Lightning Web Components (LWC), Flows, and Experience Cloud. I also implement secure REST API integrations and use Record-Triggered Flows, Approval Processes, and Validation Rules to drive consistent, automated outcomes.

I support production environments through debugging, root cause analysis, and deployment support, and I strengthen delivery quality with Apex Test Classes aligned to Salesforce best practices. I’m also certified across the Salesforce ecosystem, and I enjoy working in Agile delivery to turn requirements into real business impact.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Administrator & Developer

Current

Tata Consultancy Services

Mar 2022 - Present (4 years 3 months)

Developed Salesforce solutions using Apex, LWC, Flows, and Experience Cloud, building REST API integrations and automating approvals and validations. Provided production support with debugging, root-cause analysis, and deployment assistance, and supported enterprise file-transfer integrations using webMethods with incident management via ServiceNow/BMC Remedy.

Apex Salesforce Flows SOQL SOSL REST APIs Experience Cloud Test Classes Production Support

Relationship Manager - Marketing

SM Auto Sales Pvt. Ltd.

Mar 2020 - Jan 2022 (1 year 10 months)

Built and maintained customer relationships to improve satisfaction and retention, identifying business opportunities to support revenue growth initiatives. Handled customer escalations by coordinating with internal teams to drive timely resolution and executed marketing and engagement activities.

Customer Relationship Management (CRM)Customer Satisfaction Retention Revenue Growth Support Customer Escalation Marketing Strategy Customer Engagement