laila scales

My name is Laila Wade, and I am a dedicated customer service professional with a strong ability to communicate effectively. I thrive in stressful situations and have a proven track record of working well within a team, all while maintaining a positive and drama-free environment. My experience includes working with POS systems and handling various physical tasks, showcasing my versatility and commitment to excellence.

Throughout my career, I have gained valuable experience in the fast-food industry, having worked at Wendy's and McDonald's. At Wendy's, I honed my skills in operating POS systems and managing fry and grill stations, while ensuring the restaurant's upkeep. My time at McDonald's taught me patience and the importance of excelling under pressure, despite facing challenges in the work environment. Additionally, my volunteer work at Bible Way Baptist Church allowed me to engage with customers and provide a warm experience, further enhancing my customer service skills.