Open to opportunities

Kushani Ratnayake

@kushaniratnayake

Business and Operations Coordinator specializing in reporting, stakeholder communication, and marketing-focused brand strategy.

Malaysia

Message

What I'm looking for

I’m looking for hands-on opportunities where I can combine business operations with marketing and clear communication—owning reporting, coordination, and stakeholder alignment to support data-driven decisions and impactful real-world initiatives.

I’m a Business and Operations Coordinator with experience coordinating daily workflows, liaising between staff and management, and resolving 10–15 inquiries per day to keep collaboration running smoothly. I lead reporting and data management by compiling and maintaining accurate updates in Google Sheets and internal CRM systems, supporting data-driven decisions.

I bring a marketing foundation and creative design training—strengthening how I communicate, visualize information, and translate needs into clear outcomes. From Medicare eligibility reviews and scheduling coordination to supply inventory and DME returns with 100% accuracy, I’m energized by hands-on work that delivers timely, compliant results and impactful real-world initiatives.

Experience

Work history, roles, and key accomplishments

Current

Business and Operations Coordinator

Current

Providence Consolidated Pvt Ltd

Jul 2023 - Present (2 years 11 months)

Served as a liaison between staff and management, resolving 10–15 daily inquiries and coordinating cross-functional workflows to improve productivity and reduce turnaround times. Managed reporting and scheduling by maintaining Google Sheets and internal CRM data, conducting Medicare eligibility reviews, and ensuring 100% accuracy for DME returns and supply inventory.

Data Management Workflow Management Scheduling coordination