Open to opportunities

Kurai Muringayi

@kuraimuringayi

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Digital marketing specialist with expertise in AI and data security.

Zimbabwe

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What I'm looking for

I seek a dynamic role that fosters innovation and growth, focusing on AI-driven marketing solutions.

I am a dedicated Digital Marketing Specialist with over five years of experience in leveraging AI and digital systems to enhance client engagement and brand visibility. At Snap Media Solutions, I spearheaded innovative marketing strategies that significantly increased website traffic and conversion rates through data-driven campaigns focused on SEO. My ability to collaborate with clients to tailor marketing solutions that align with their business objectives has been a key factor in my success.

Prior to my role in digital marketing, I honed my customer service skills as a Call Center Agent at Diala Delivery. There, I efficiently handled high volumes of calls, resolving inquiries with professionalism and empathy. My meticulous approach to maintaining records ensured data security and confidentiality, while my proactive suggestions contributed to the improvement of customer service processes. I am currently pursuing further education in computer engineering, which complements my professional experience and enhances my technical capabilities.

Experience

Work history, roles, and key accomplishments

Digital Marketing Specialist

Snap Media Solutions

Feb 2019 - Nov 2024 (5 years 9 months)

Spearheaded innovative marketing strategies leveraging AI and digital systems to boost client engagement and brand visibility. Designed and executed data-driven campaigns focusing on SEO, increasing website traffic and conversion rates. Collaborated with clients to tailor marketing solutions that align with their business objectives.

Digital Marketing SEO Optimization Data Analysis Campaign Management Resource Allocation Problem Solving Communication

Call Center Agent

Diala Delivery

Apr 2016 - Jan 2019 (2 years 9 months)

Delivered exceptional customer service by efficiently handling high volumes of inbound and outbound calls, resolving inquiries with professionalism and empathy. Leveraged problem-solving skills to address complex customer concerns, ensuring a high level of satisfaction and loyalty.

Customer Service Problem Solving Communication Data Security Empathy Time Management

Education

Degrees, certifications, and relevant coursework

Speciss College

ABMA Computer Engineering Diploma, Computer Engineering

Currently pursuing a Level 6 Diploma in Computer Engineering, covering topics such as Data Centre Technology, Distributed and Concurrent Systems, Embedded and Digital Systems Engineering, Cloud Computing and Operating Systems, and VLSI Design and Signal Processing.

Speciss College

IBMA Applied AI Professional Certificate, Artificial Intelligence

Completed a Professional Certificate in Applied AI, which included courses on Introduction to Artificial Intelligence, Generative AI, Prompt Engineering Basics, Building AI-Powered Chatbots, Python for Data Science, and Developing AI Applications with Python and Flask.