Open to opportunities

Kunyah2 Bam2

@kunyah2bam2

Message

Experienced mainframe and workload-automation analyst focused on operational stability.

Malaysia

Message

What I'm looking for

I am seeking operations roles where I can stabilize critical batch systems, improve MTTR, work cross-functionally, and contribute to DR and automation efforts in an ITIL-driven environment.

I am an operations analyst specializing in mainframe and workload automation with extensive hands-on experience across Control-M, TWS/OPCP, IBM i (AS/400) and z/OS environments. I deliver fast incident triage, recovery and scheduling optimization to maintain strict production windows and financial cut-offs.

I have driven improvements in Mean Time To Recover by executing advanced real-time interventions, managing cross-platform dependencies, and collaborating with application and development teams for post-mortems and problem management. I routinely administer end-of-day processes, tape backups, and transactional mainframe tasks while following ITIL service operations and secure remote access protocols.

I am committed to operational excellence, clear documentation and continuous learning, with a track record of supporting disaster recovery exercises, automating job workflows, and optimizing job schedules to meet SLAs and reduce downstream impact.

Experience

Work history, roles, and key accomplishments

Current

Operation Analyst

Current

Oxydata

Aug 2025 - Present (6 months)

Execute advanced real-time interventions on Control-M to hold, release, force complete, and rerun critical batch jobs to meet production windows and financial cut-offs; provide L2 incident triage across Windows/Unix, reducing MTTR and maintaining batch chain integrity.

Control M Integration Triage Remedy Windows Unix Mainframe CICS

Mainframe Support Analyst

Atos Services (M) Sdn Bhd

Sep 2022 - Aug 2025 (2 years 11 months)

Managed TWS/OPCP and AS/400 operations including job scheduling, JCL edits, tape backups, NJE link monitoring and cross-platform link recovery to ensure reliable batch processing and support disaster recovery exercises.

TWS OPCP AS 400 JCL NJE SDSF NetView job scheduling Root Cause Analysis

Senior Operation Engineer

Atos Services (M) Sdn Bhd

Jul 2017 - Sep 2022 (5 years 2 months)

Owned Control-M midrange and mainframe job lifecycle management, reran failed jobs, optimized dependencies and scheduling to meet SLAs and prevent downstream disruptions for clients including Capita and Aviva.

Control M Jobs job scheduling Dependency Management SLA Log Analysis

Junior Operation Engineer

Atos Services (M) Sdn Bhd

Feb 2014 - Jul 2017 (3 years 5 months)

Performed TWS job scheduling, rerun failure resolution, JCL edits and operational documentation while supporting automated workflows and monitoring to improve job reliability and reduce manual intervention.

TWS OPCP JCL Troubleshooting Documentation Workflows