kshama iyengar

Leads DR SSH Key Remediation and Compute Ops Alert Migration programs for Platform Security and Cloud Technology organization. Drove migration of 120 Compute Ops alerts to NOCC ownership and launched a centralized domain registry portal.

Managed networking portfolio programs including cloud, on-prem, security refresh, and patch programs. Transitioned engineering team from on-prem release model to faster, frequent release cycles and set up teams from ground up.

Managed multiple projects ensuring adherence to Agile methodologies, gathered requirements, and planned releases. Participated in Scrum meetings and bridged communication between technical and non-technical teams.

Planned release windows and cycles, managed risks, and coordinated release content. Developed automation scripts and provided weekly release reporting to stakeholders.

Led provisioning of servers and deployment of features across ~250,000 Linux servers using Ansible. Managed a team of five and trained new hires in DevOps practices.

Maintained networking devices and managed a team for global infrastructure. Updated procedures for alerts and installed software configurations.

Responded to alerts adhering to SLAs and troubleshot hardware, software, applications, and network. Conducted root cause analysis for alerts.

Executed Interleaved Or Random (IOR) benchmark to infer delay in accessing files on remote server, providing strategy for VM placement to achieve higher performance.

Designed and implemented an Android shopping catalogue application with catalogs of different shops, enabling orders using Android, HTML, and JSON.

Pursued a Master of Technology in Computer Systems, Networking & Telecommunications.

Earned a Bachelor of Engineering in Information Technology.