
Krupa Shukla
@krupashukla
QA Automation professional at Rethinkpay Finance who improved payment reliability through automated testing.
What I'm looking for
At Rethinkpay Finance, I designed and executed end-to-end test strategies and developed Playwright automation for payment gateway workflows. My API testing and validation of banking integrations contributed to 99.8% transaction reliability.
I also integrated automated regression testing with Git-based CI/CD workflows and conducted defect triage and root-cause analysis. This work reduced critical production defects by 35% and accelerated issue resolution by 25%.
At Illinois State University, I supported quality-focused academic projects and developed Power BI dashboards to track KPIs across 1,000+ records. My analysis and quality management work improved reporting efficiency by 23%.
Experience
Work history, roles, and key accomplishments
Supported quality and automation focused academic projects using Java, Python, SQL, and Agile/SDLC practices, including test scenario development, data validation, documentation, and process improvement. Developed automated Power BI dashboards and reporting workflows, analyzing 1000+ records and tracking KPIs, trends, and performance metrics to support data-driven quality and operational decisions
Quality Analyst
Rethinkpay Finance
Feb 2023 - Jul 2024 (1 year 5 months)
Designed and executed end-to-end test strategies, test plans, and 300+ functional, regression, integration, and automated test cases for a high-volume payment gateway covering 500+ transaction scenarios. Developed and maintained Playwright automation scripts using Java/Python for critical web workflows and regression testing, improving test coverage and reducing repetitive manual testing.
Quality Analyst
Smart Infosys.net
Mar 2021 - Jan 2023 (1 year 10 months)
Executed 150+ functional and technical test plans across development and production environments, covering web applications and supporting consistent Agile sprint and release readiness. Conducted SQL-based log analysis and root-cause analysis on recurring defects, reducing defect resolution time and rework by 20% while improving application performance by 25%.
Education
Degrees, certifications, and relevant coursework
Illinois State University
Master of Science, Quality Management & Analytics
2024 -
Pursuing a Master of Science in Quality Management & Analytics, with a certificate in Project Management and Business Information Systems.
Parul University
Master of Business Administration, Technology
2019 - 2022
Completed a Master of Business Administration in Technology from 2019 to 2022.
Veer Narmad South Gujarat University
Bachelor's, Computer Applications
2015 - 2018
Completed a Bachelor's in Computer Applications from 2015 to 2018.
Learning Playwright, Playwright
Completed professional training in Learning Playwright.
Microsoft Power BI Data Analyst Associate (PL-300) Cert Prep, Power BI
Completed professional training for the Microsoft Power BI Data Analyst Associate (PL-300) certification.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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