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Krupa ShuklaKS
Looking for a job

Krupa Shukla

@krupashukla

QA Automation professional at Rethinkpay Finance who improved payment reliability through automated testing.

United States
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What I'm looking for

I'm seeking a QA Automation role where I can leverage automation and data-driven insights to enhance software quality.

At Rethinkpay Finance, I designed and executed end-to-end test strategies and developed Playwright automation for payment gateway workflows. My API testing and validation of banking integrations contributed to 99.8% transaction reliability.

I also integrated automated regression testing with Git-based CI/CD workflows and conducted defect triage and root-cause analysis. This work reduced critical production defects by 35% and accelerated issue resolution by 25%.

At Illinois State University, I supported quality-focused academic projects and developed Power BI dashboards to track KPIs across 1,000+ records. My analysis and quality management work improved reporting efficiency by 23%.

Experience

Work history, roles, and key accomplishments

Illinois State University logoIU

Graduate Teaching Assistant

Aug 2024 - May 2026 (1 year 9 months)

Supported quality and automation focused academic projects using Java, Python, SQL, and Agile/SDLC practices, including test scenario development, data validation, documentation, and process improvement. Developed automated Power BI dashboards and reporting workflows, analyzing 1000+ records and tracking KPIs, trends, and performance metrics to support data-driven quality and operational decisions

RF

Quality Analyst

Rethinkpay Finance

Feb 2023 - Jul 2024 (1 year 5 months)

Designed and executed end-to-end test strategies, test plans, and 300+ functional, regression, integration, and automated test cases for a high-volume payment gateway covering 500+ transaction scenarios. Developed and maintained Playwright automation scripts using Java/Python for critical web workflows and regression testing, improving test coverage and reducing repetitive manual testing.

SI

Quality Analyst

Smart Infosys.net

Mar 2021 - Jan 2023 (1 year 10 months)

Executed 150+ functional and technical test plans across development and production environments, covering web applications and supporting consistent Agile sprint and release readiness. Conducted SQL-based log analysis and root-cause analysis on recurring defects, reducing defect resolution time and rework by 20% while improving application performance by 25%.

Education

Degrees, certifications, and relevant coursework

IU

Illinois State University

Master of Science, Quality Management & Analytics

2024 -

Pursuing a Master of Science in Quality Management & Analytics, with a certificate in Project Management and Business Information Systems.

PU

Parul University

Master of Business Administration, Technology

2019 - 2022

Completed a Master of Business Administration in Technology from 2019 to 2022.

VU

Veer Narmad South Gujarat University

Bachelor's, Computer Applications

2015 - 2018

Completed a Bachelor's in Computer Applications from 2015 to 2018.

LI

LinkedIn

Learning Playwright, Playwright

Completed professional training in Learning Playwright.

LI

LinkedIn

Microsoft Power BI Data Analyst Associate (PL-300) Cert Prep, Power BI

Completed professional training for the Microsoft Power BI Data Analyst Associate (PL-300) certification.

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