At Sysco, I owned customer online and mobile order-management deliverables and led teams through requirements, user stories, testing, releases, and deployment communications. I also launched SyscoMobile and Pilot UOM Mobile while supporting inventory management, mobile technologies, customer digital experience, and SAP sales deployment.
I've coached Scrum teams through backlog creation and retrospectives, managed onsite and offshore employees and contract partners, and led work across SAP CRM, change management, and software quality. I guide projects through the full project and software development life cycles while aligning sponsors, stakeholders, resources, schedules, and delivery priorities.
I’ve built cross-functional release-planning structures, project velocity reporting, SharePoint work-request visibility, and processes for business-process workarounds. I also led disaster recovery continuity and validation for Business and IT.
Today, I lead licensed financial professionals at Primerica, developing training, client relationships, sales plans, recruiting, and leadership growth. I bring experience in Agile delivery, product management, project leadership, software testing, and business management.
