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Krati ShahbhandariKS
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Krati Shahbhandari

@kratishahbhandari

I lead enterprise transformation through human-centred design, workshops, and AI-powered visual storytelling.

India
Message

At Salesforce, I lead end-to-end digital transformation projects for enterprise clients including Tata Group, Mahindra & Mahindra, Titan, Asian Paints, and Petronas, consistently achieving 10/10 CSAT. I facilitate high-stakes Design Thinking workshops that help CXOs and cross-functional teams turn complex challenges into prioritised innovation opportunities.

Across 16+ years in communication design, UX/UI, brand identity, and research, I've built visual experiences for clients ranging from startups to global organisations. I combine ethnographic research, stakeholder engagement, and AI tools such as ChatGPT, Gemini, Claude, Midjourney, and DALL·E to create compelling narratives and accelerate design delivery.

Experience

Work history, roles, and key accomplishments

Salesforce logoSA
Current

Senior Advisor, Innovation Consulting

Mar 2020 - Present (6 years 5 months)

Lead end-to-end digital transformation projects for enterprise clients, consistently achieving 10/10 CSAT scores. Design and facilitate high-stakes Design Thinking workshops and apply AI tools to accelerate design workflows.

TA

Senior Graphics & UI Designer

Talocity

Apr 2019 - Dec 2019 (8 months)

Spearheaded end-to-end brand identity redesign, establishing a cohesive visual system. Led internal design initiatives to rebuild brand identity and improve product-customer connection.

RE

UI Designer Intern

Redigital

Oct 2010 - May 2011 (7 months)

Transitioned skill set from print to digital media and designed marketing collateral in collaboration with the marketing team.

TE

Graphic Designer Intern

TeamXtreme

Jun 2010 - Aug 2010 (2 months)

Created print advertising collateral and coordinated cross-functional deliveries.

Education

Degrees, certifications, and relevant coursework

Madurai Kamaraj University logoMU

Madurai Kamaraj University

Post Graduate Diploma, Marketing

Pursued a Post Graduate Diploma in Marketing, enhancing strategic marketing knowledge.

NP

Nirmala Niketan Polytechnic

Diploma, Commercial Art & Advertising

Completed a Diploma in Commercial Art & Advertising, focusing on visual communication and advertising design.

SNDT Women's University logoSU

SNDT Women's University

Bachelor of Commerce, Commerce

Earned a Bachelor of Commerce degree, building a foundation in business and commerce.

Sophia Polytechnic logoSP

Sophia Polytechnic

Foundation Diploma, Art

Completed a Foundation Art Diploma, developing foundational skills in art and design.

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