Open to opportunities

Divya Pratap Singh

@divyapratapsingh1

Salesforce Developer and Administrator delivering scalable Sales Cloud solutions with 2+ years in global production support.

India

Message

What I'm looking for

I want to keep building and supporting Salesforce solutions end-to-end—using Apex, Flows, and LWC to automate workflows, deliver dashboards, and handle production incidents quickly in an Agile, stakeholder-driven team.

I’m a Salesforce Developer & Administrator with 2+ years of experience supporting global Salesforce implementations across 15+ regions. At Genpact, I maintain a finance-critical Salesforce E-Invoicing platform—ensuring stable operations and consistent invoice processing while supporting 20+ global releases in Agile environments.

I build and optimize automation using Apex, Salesforce Flows, and Lightning Web Components (LWC), including 8+ Flows and 3 LWCs that reduced manual processing time by ~30%. I’m also hands-on in production support—resolving 20–25 incidents daily through root-cause analysis across Apex, Flows, validation rules, and integrations, and delivering 30+ reports and dashboards with SOQL for real-time financial KPI tracking.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Consultant

Current

Genpact

Sep 2023 - Present (2 years 9 months)

Supported Genpact’s global Salesforce e-invoicing platform across 15 regions, resolving 20–25 production incidents daily and delivering same-day fixes for most issues. Built 8+ Flows and 3 LWCs, reducing manual processing ~30%, and delivered 30+ SOQL reports/dashboards while contributing to 20+ Agile releases.

Salesforce Sales Cloud Apex Salesforce Flows SOQL Jitterbit Salesforce Reporting SQL Python