Open to opportunities

KONSTANTINA Koumpati

@konstantinakoumpati

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Administration Officer delivering smooth front-office operations and client support.

Cyprus

Message

What I'm looking for

I’m looking for an administration or front-office role where I can support clients daily, manage documents and schedules accurately, and contribute to a calm, organized service experience—using strong communication, office systems, and attention to detail.

I’m an Administration Officer based in Limassol, focused on keeping day-to-day operations running smoothly—reception, calls, emails, document handling, and coordination with clients and external parties.

My recent experience includes managing client communications and administrative workflows such as preparing and sending bank confirmations, statements, and invoices, as well as preparing invoices for auditors’ review and issuing final versions to clients. I also handle scheduling, correspondence, and closing reports to ensure services run efficiently.

Before administration, I built strong client-facing skills as a Front Receptionist and Reception/Secretary, serving as the first point of contact for inquiries and patient assistance, including entering information into internal electronic systems. I’ve also managed customer service and store operations in retail, and trained in Occupational Therapy—so I bring both structured administration and people-first support to every role.

Experience

Work history, roles, and key accomplishments

Current

Administration Officer

Current

Moore Limassol Ltd

Jul 2025 - Present (11 months)

Handled reception, phone/email correspondence, and daily office coordination, including filing and document management. Prepared and sent client invoices, bank confirmations, and statements, and supported auditor invoice review and client issuance.

Office Administration Client Communication Document Management Invoicing MS Office Suite Email Support

Current

Hostess

Current

Bar Du Soleil

Oct 2022 - Present (3 years 8 months)

Greeted clients at the door, escorted them to tables, and ensured a professional, attentive service experience. Managed reservations and seating arrangements and coordinated client communications to support a smooth guest experience.

Guest Reception Reservation Coordination Seating Arrangements Customer Service Client Communication

Front Receptionist

Sanctum Spa & Fitness

Feb 2025 - Jul 2025 (5 months)

Welcomed clients and provided information on spa and fitness services, managing bookings for classes, spa sessions, and personal training. Produced end-of-day closing reports, handled phone inquiries, and maintained an organized reception area.

Client Reception Client Inquiries End Of Day Reporting Spa And Fitness Coordination Front Desk Operations MS Office

Reception / Secretary

German Oncology Center

Jan 2024 - Feb 2025 (1 year 1 month)

Served as first point of contact for patients, managing inquiries by phone and other channels. Prepared patient records and entered patient information into internal electronic systems while supporting patient services.

Phone Support Data Entry Internal Systems Administrative Support Customer Service

Occupational Therapy Trainee

Rehabilitation Centre Evexia

Mar 2022 - Aug 2022 (5 months)

Assisted patients with mobility support to improve independence, including therapy support based on patient needs and disabilities. Helped with patient transfers, including moving patients from beds and arranging seating and wheelchairs.

Patient Mobility Support Rehabilitation Support Basic Mobility Training Patient Care

Seasonal Jewelry Manager

Trifillis Jewelry

Jan 2015 - Jan 2022 (7 years)

Managed day-to-day store operations with a focus on customer care and service. Organized store displays regularly and handled social media management during seasonal employment.

Retail Operations Customer Service Merchandising Social Media Management

Education

Degrees, certifications, and relevant coursework

IEK AKMI Thessaloniki

Degree in Assistant Occupational Therapy Assistant, Occupational Therapy

2016 - 2018

Completed a degree in Assistant Occupational Therapy Assistant. Trained to support occupational therapy-related patient care and rehabilitation activities.

Learning Resource Network (LRN)

ESOL International (CEF B2) Level 1 Certificate, English Language

2019 -

Earned an LRN Level 1 Certificate on ESOL International (CEF B2) English language program.

Basic Life Support Provider

BLS Provider, Basic Life Support

2022 -

Completed Basic Life Support (BLS) provider training and certification.

Technical Lyceum EPAL Thessaloniki

Studies in Food and Beverage Technology, Food and Beverage Technology

2016 -

Studied Food and Beverage Technology. Completed related studies in food and beverage operations/technology.

Pearson Assured

Autism (Pearson Assured) Certificate, Autism

2018 -

Completed a Pearson Assured certificate in Autism. Focused on autism-related knowledge as part of the issued certification.

IEK AKMI Seminars (2016–2018)

Continuing Education Seminars, Health/Medical Seminars

2016 - 2018

Attended multiple IEK AKMI health seminars including vaccination importance, breast cancer, warts, hydration and sports performance, and myocardial infarction, among others.