Koketso Khalo
@koketsokhalo
IT graduate skilled in Microsoft 365, SQL and project coordination with a focus on customer experience.
What I'm looking for
I am a motivated and adaptable IT graduate with hands-on experience at FirstRand (FNB), where I coordinated and executed over 50 brand activations, improved customer engagement, and supported campaign planning using Asana. I combine technical skills in Microsoft 365, SQL and programming with strong communication, problem-solving and project management abilities.
I am passionate about continuous learning, teamwork and delivering proactive, customer-focused solutions. I seek opportunities to contribute to innovation and business development while growing my technical expertise and taking ownership of meaningful projects.
Experience
Work history, roles, and key accomplishments
FirstJob Learner
FirstRand (FNB)
Feb 2024 - Jan 2025 (11 months)
Coordinated and executed 50+ brand activations across branches, enhancing customer engagement by 15% and supporting senior managers in campaign planning and reporting while meeting strict deadlines.
Education
Degrees, certifications, and relevant coursework
Richfield Graduate Institute of Technology
Diploma in Information Technology, Information Technology
2023 - 2023
Completed a Diploma in Information Technology with coursework and projects including a 2023 To-Do List application.
Highlands North Boys High
National Senior Certificate, General Secondary Education
2016 - 2016
Completed the National Senior Certificate at Highlands North Boys High in 2016.
Availability
Location
Authorized to work in
Job categories
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