Open to opportunities

Koketso Khalo

@koketsokhalo

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IT graduate skilled in Microsoft 365, SQL and project coordination with a focus on customer experience.

South Africa

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What I'm looking for

I seek an entry-level role where I can apply IT and project coordination skills, contribute to customer-focused solutions, and grow technically in a collaborative, innovation-driven team.

I am a motivated and adaptable IT graduate with hands-on experience at FirstRand (FNB), where I coordinated and executed over 50 brand activations, improved customer engagement, and supported campaign planning using Asana. I combine technical skills in Microsoft 365, SQL and programming with strong communication, problem-solving and project management abilities.

I am passionate about continuous learning, teamwork and delivering proactive, customer-focused solutions. I seek opportunities to contribute to innovation and business development while growing my technical expertise and taking ownership of meaningful projects.

Experience

Work history, roles, and key accomplishments

FirstJob Learner

FirstRand (FNB)

Feb 2024 - Jan 2025 (11 months)

Coordinated and executed 50+ brand activations across branches, enhancing customer engagement by 15% and supporting senior managers in campaign planning and reporting while meeting strict deadlines.

Customer Engagement Asana Project Management Reporting Time Management