KKalyan Kumar

I am a seasoned JIRA Administrator and Developer with 4.6+ years of experience in Atlassian products, including JIRA, JIRA Agile, JIRA Service Desk, and Confluence. I have a strong background in JIRA administration, customization, and plugin management, with expertise in Script Runner, workflow implementation, and automation.

I have worked on various projects, including JIRA installation, migration, integration, and upgrade, as well as setup and customization of JIRA for project management. I am skilled in creating custom scripts using Groovy Language and have experience in implementing Confluence Spaces, Pages, and Child pages.

I possess excellent problem-solving skills, with a focus on root cause analysis and issue resolution. I am proficient in preparing documentation plans, estimating work, and assigning tasks to teams. I have a strong understanding of IT Service Management (ITSM) principles and best practices.