Open to opportunities

Kittipong Wongkawin

@kittipongwongkawin

Message

Detail-oriented administrative officer with strong customer service skills.

Thailand

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am an administrative officer with a strong background in customer service and document management. My experience spans various roles where I have successfully handled student applications, coordinated with international partners, and improved operational workflows. I thrive in dynamic environments and am committed to providing exceptional service.

Currently, I work at Kittipong Brit Education UK Co., Ltd., where I manage student applications and assist with UK visa processes. My previous roles have equipped me with the skills to manage information efficiently and support customers effectively. I am fluent in Thai and have a working knowledge of English, which enhances my ability to communicate with diverse stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Administrative Officer

Current

Kittipong Brit Education UK Co., Ltd.

Sep 2023 - Present (2 years 3 months)

Handle all administration relating to students from pre-application to pre-departure. Register and prepare UK student visa applications for students. Coordinate with partners in the UK.

Document Management Coordination Administrative Support Customer Service

Customer Service Agent

Pattaya Aviation Co., Ltd.

Mar 2023 - Jun 2023 (3 months)

Managed and updated information, including various requirements for entering the country. Performed airport passenger service, check-in, and baggage handling. Responsible for flight delivery work at both arrival and departure gates.

Customer Service Baggage Management

Contact Center Agent

True Touch Co., Ltd.

Dec 2022 - Feb 2023 (2 months)

Provided telephone support for electricity users. Recorded complaints and coordinated follow-ups.

Customer Support Call Center Operations Data Entry Communication Skills

Assistant Project Officer

Government Savings Bank

Sep 2022 - Oct 2022 (1 month)

Supported on-site and off-site registrations for various groups. Verified and recorded applicant information accurately.

Event Coordination

Education

Degrees, certifications, and relevant coursework

Silpakorn University

B.B.A., Business Management and English

Studied Business Management and English, gaining a comprehensive understanding of business principles and language arts. Completed the program from 2017 to 2021.