Looking for a job

Kikelomo Erhuen

@kikelomoerhuen

Message

I coordinate cross-border freight orders from booking through confirmed delivery.

Nigeria

Message

What I'm looking for

I'm looking for a logistics or operations role where I can own orders end to end, coordinate clients and carriers, maintain accurate documentation, resolve delivery issues, and improve high-volume processes.

At JCIL Transport, I managed cross-border freight orders moving between the U.S., Canada, and Mexico, taking each shipment from client onboarding through confirmed delivery.

I negotiated carrier rates, verified compliance documentation through government portals, prepared load confirmations, and booked delivery appointments with receiving clients including Loblaws.

I stayed in close contact with drivers, carriers, and clients through Email/Outlook and RingCentral, resolving delays and disputes while maintaining accurate brokerage records and reports.

Across more than a decade in administrative operations and supervision, I’ve led teams, coordinated distribution and customer communication, processed orders, and improved day-to-day workflows.

Experience

Work history, roles, and key accomplishments

Current

Supervisor & Administrative Support Lead

Current

First Miye Concept Ltd

Jan 2025 - Present (1 year 8 months)

Monitored daily operations, improved processes, and kept administrative costs within budget. Supervised and coached the team, enforced SOPs, and coordinated product distribution and customer communication.

Operations Monitoring Process Improvement Budget Management Team Supervision Coaching Standard Operating Procedures Quality Metrics Product Distribution Client Communication Event Planning

Remote Operations & Logistics Coordinator

JCIL Transport

May 2023 - Dec 2024 (1 year 7 months)

Coordinated cross-border freight between the U.S., Canada, and Mexico, managing order-to-delivery cycles, carrier negotiations, and compliance verification. Resolved delays and disputes while maintaining communication with drivers, carriers, and clients.

Order Processing Documentation Load Confirmations Carrier Onboarding Rate Negotiation Route Coordination Compliance Verification Government Portal Document Verification Client Account Ownership Delivery Appointments Delay Resolution Dispute Resolution Cross Border Logistics Email RingCentral CRM Data Entry Record keeping

Project Officer

Centre for Values in Leadership

Jul 2014 - Mar 2015 (8 months)

Managed donor and stakeholder communications, strengthening partnership retention through consistent digital outreach. Coordinated remote team meetings and tracked multi-tier project milestones.

Donor Communications Stakeholder Management Digital Outreach Remote Coordination Project Tracking